touch-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

SammyA, thank you for reporting this and helping make Ubuntu better. As per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4095873&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update to your BIOS is available (F.13). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.13

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

** Summary changed:

- Computer freezes and becomes unresponsive.
+ [HP EliteBook 8440p Notebook PC] Computer freezes and becomes unresponsive.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1350646

Title:
  [HP EliteBook 8440p Notebook PC] Computer freezes and becomes
  unresponsive.

Status in “xorg” package in Ubuntu:
  Incomplete

Bug description:
  Computer freezes and becomes unresponsive, mouse can still be moved,
  however you cannot change between programs or click on anything. Caps
  lock key takes very long time to respond, computer needs to be
  manually rebooted to recover from it.

  Happens during normal usage at random times.

  Computer is a HP EliteBook 8440p with NVIDIA graphics.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Jul 31 11:55:32 2014
  DistUpgraded: 2014-07-26 20:55:32,815 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 4.3.14, 3.11.0-26-generic, x86_64: installed
   vboxhost, 4.3.14, 3.13.0-32-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GT218M [NVS 3100M] [10de:0a6c] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:172b]
  InstallationDate: Installed on 2014-01-21 (190 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Hewlett-Packard HP EliteBook 8440p
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcEnviron:
   LANGUAGE=en_AU:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=86f8cb7c-ce4a-45f3-be89-71183bb652e8 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-07-26 (4 days ago)
  dmi.bios.date: 06/02/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CCU Ver. F.0B
  dmi.board.name: 172B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 30.2C
  dmi.chassis.asset.tag: 017188-1
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CCUVer.F.0B:bd06/02/2010:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172B:rvrKBCVersion30.2C:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8440p
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Jul 31 09:36:14 2014
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: nouveau

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