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[Bug 1350985] [NEW] After Attaching Display to Sleeping Laptop and Waking it, Login Manager Crashes

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Public bug reported:

Ubuntu 14.04.1

What I expected to happen:

To be able to log in


What happened instead:

Login manager crashed and I was not able to use it.


Background:

The affected machine is a Asus Q501LA laptop with no discrete graphics card.
CPU is a i5-4200U and the on-die graphics is an Intel HD 4400.
External monitor is a PB278Q connected via the HDMI port on the laptop; it's resolution is 2560 x 1440.

Description of the problem:

The machine recognizes the monitor, flashes black for a moment, and then
displays a tiled copy of the log in screen across both monitors.
Bluetooth touchpad is functional, but clicking any copy of the "gear"
power management icons does nothing, and I cannot type in the password
prompt. Only workarounds are hard restart, or drop to tty and restart
lightdm.

Misc. Additional information:

Monitor is set up to the right of the laptop, with the monitor adjusted
so that it's bottom edge is flush with the bottom edge of the laptop-
that's mirrored in software. The monitor's vertical resolution is
taller, so there's "empty space" above the top of the laptop's screen.
In screenshots it's black (example attached.)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Jul 31 13:17:18 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-27-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-29-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-30-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-32-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:12bd]
InstallationDate: Installed on 2014-04-20 (102 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. Q501LA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=75383d87-a21d-4289-aa03-077a9c84e8af ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/10/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Q501LA.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Q501LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.205:bd05/10/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: Q501LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Jul 31 12:10:52 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                 803 
 vendor                                     LGD
xserver.version: 2:1.15.1-0ubuntu2

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1350985

Title:
  After Attaching Display to Sleeping Laptop and Waking it, Login
  Manager Crashes

Status in “xorg” package in Ubuntu:
  New

Bug description:
  Ubuntu 14.04.1

  What I expected to happen:

  To be able to log in

  
  What happened instead:

  Login manager crashed and I was not able to use it.

  
  Background:

  The affected machine is a Asus Q501LA laptop with no discrete graphics card.
  CPU is a i5-4200U and the on-die graphics is an Intel HD 4400.
  External monitor is a PB278Q connected via the HDMI port on the laptop; it's resolution is 2560 x 1440.

  Description of the problem:

  The machine recognizes the monitor, flashes black for a moment, and
  then displays a tiled copy of the log in screen across both monitors.
  Bluetooth touchpad is functional, but clicking any copy of the "gear"
  power management icons does nothing, and I cannot type in the password
  prompt. Only workarounds are hard restart, or drop to tty and restart
  lightdm.

  Misc. Additional information:

  Monitor is set up to the right of the laptop, with the monitor
  adjusted so that it's bottom edge is flush with the bottom edge of the
  laptop- that's mirrored in software. The monitor's vertical resolution
  is taller, so there's "empty space" above the top of the laptop's
  screen. In screenshots it's black (example attached.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Jul 31 13:17:18 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-27-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-29-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-30-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-32-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:12bd]
  InstallationDate: Installed on 2014-04-20 (102 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. Q501LA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=75383d87-a21d-4289-aa03-077a9c84e8af ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/10/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Q501LA.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Q501LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.205:bd05/10/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: Q501LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Jul 31 12:10:52 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 803 
   vendor                                     LGD
  xserver.version: 2:1.15.1-0ubuntu2

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