touch-packages team mailing list archive

[Alberto Salvia Novella <es20490446e@xxxxxxxxx>]

Public bug reported:

****************
HOW TO REPRODUCE
****************

1. Connect the USB modem.
2. Using the Network Manager, configure the mobile broadband network to connect automatically as soon as it's available.
2. Use the Internet for a while.


******************
EXPECTED BEHAVIOUR
******************

- The Internet to stay connected.
- If the Internet loses signal for a while, to automatically reconnect as specified in Network Manager.

**************
REAL BEHAVIOUR
**************

- Except if you are pinging a site each 5 second, the connection finishes going down forever.
- The mobile network no longer appears in the Network Manager till you reconnect the modem.

***********
WORK-AROUND
***********

- In the "Terminal" application, to enter "ping google.com -i 5" and
leave it open.

****************
RELEVANT DETAILS
****************

- The work-around has been borrowed from the "D-Link DWR-921" router,
which has this option included in its interface to keep the connection
alive.

**************
TECHNICAL INFO
**************

Modem model: Montseny Ballast WM72
Modem provider: ISP
Virtual ISP: Ono
Real ISP: Movistar

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: modemmanager 1.0.0-2ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Aug  9 20:14:46 2014
InstallationDate: Installed on 2013-01-25 (560 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
SourcePackage: modemmanager
UpgradeStatus: Upgraded to trusty on 2014-04-28 (103 days ago)

** Affects: modemmanager
     Importance: Unknown
         Status: Unknown

** Affects: modemmanager (Ubuntu)
     Importance: Medium
         Status: Triaged


** Tags: amd64 apport-bug trusty

** Changed in: modemmanager (Ubuntu)
       Status: New => Triaged

** Changed in: modemmanager (Ubuntu)
   Importance: Undecided => Medium

** Changed in: modemmanager (Ubuntu)
       Status: Triaged => New

** Bug watch added: GNOME Bug Tracker #734566
   https://bugzilla.gnome.org/show_bug.cgi?id=734566

** Also affects: modemmanager via
   https://bugzilla.gnome.org/show_bug.cgi?id=734566
   Importance: Unknown
       Status: Unknown

** Changed in: modemmanager (Ubuntu)
       Status: New => Triaged

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1354733

Title:
  USB Modem permanently disconnets if there isn't constant network
  traffic

Status in ModemManager (with NetworkManager support):
  Unknown
Status in “modemmanager” package in Ubuntu:
  Triaged

Bug description:
  ****************
  HOW TO REPRODUCE
  ****************

  1. Connect the USB modem.
  2. Using the Network Manager, configure the mobile broadband network to connect automatically as soon as it's available.
  2. Use the Internet for a while.

  
  ******************
  EXPECTED BEHAVIOUR
  ******************

  - The Internet to stay connected.
  - If the Internet loses signal for a while, to automatically reconnect as specified in Network Manager.

  **************
  REAL BEHAVIOUR
  **************

  - Except if you are pinging a site each 5 second, the connection finishes going down forever.
  - The mobile network no longer appears in the Network Manager till you reconnect the modem.

  ***********
  WORK-AROUND
  ***********

  - In the "Terminal" application, to enter "ping google.com -i 5" and
  leave it open.

  ****************
  RELEVANT DETAILS
  ****************

  - The work-around has been borrowed from the "D-Link DWR-921" router,
  which has this option included in its interface to keep the connection
  alive.

  **************
  TECHNICAL INFO
  **************

  Modem model: Montseny Ballast WM72
  Modem provider: ISP
  Virtual ISP: Ono
  Real ISP: Movistar

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: modemmanager 1.0.0-2ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Aug  9 20:14:46 2014
  InstallationDate: Installed on 2013-01-25 (560 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to trusty on 2014-04-28 (103 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/modemmanager/+bug/1354733/+subscriptions