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[Bug 1354943] [NEW] [Kudu Professional, Intel Haswell HDMI, Digital Out, HDMI] No sound at all

 

Public bug reported:

There is no sound at all, speakers or head phone jacks. This computer
had sound, though of poor quaility, until updat.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
Uname: Linux 3.11.0-26-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  easy       2233 F.... pulseaudio
 /dev/snd/controlC1:  easy       2233 F.... pulseaudio
Date: Sun Aug 10 17:15:04 2014
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID failed
Symptom_Card: Built-in Audio - HDA Intel MID
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  easy       2233 F.... pulseaudio
 /dev/snd/controlC1:  easy       2233 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Kudu Professional, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.00.05RS76
dmi.board.asset.tag: Tag 12345
dmi.board.name: Kudu Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: kudp1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: kudp1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.05RS76:bd08/15/2013:svnSystem76,Inc.:pnKuduProfessional:pvrkudp1:rvnSystem76,Inc.:rnKuduProfessional:rvrkudp1:cvnSystem76,Inc.:ct9:cvrkudp1:
dmi.product.name: Kudu Professional
dmi.product.version: kudp1
dmi.sys.vendor: System76, Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1354943

Title:
  [Kudu Professional, Intel Haswell HDMI, Digital Out, HDMI] No sound at
  all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  There is no sound at all, speakers or head phone jacks. This computer
  had sound, though of poor quaility, until updat.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
  Uname: Linux 3.11.0-26-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  easy       2233 F.... pulseaudio
   /dev/snd/controlC1:  easy       2233 F.... pulseaudio
  Date: Sun Aug 10 17:15:04 2014
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID failed
  Symptom_Card: Built-in Audio - HDA Intel MID
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  easy       2233 F.... pulseaudio
   /dev/snd/controlC1:  easy       2233 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Kudu Professional, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/15/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.00.05RS76
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Kudu Professional
  dmi.board.vendor: System76, Inc.
  dmi.board.version: kudp1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc.
  dmi.chassis.version: kudp1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.00.05RS76:bd08/15/2013:svnSystem76,Inc.:pnKuduProfessional:pvrkudp1:rvnSystem76,Inc.:rnKuduProfessional:rvrkudp1:cvnSystem76,Inc.:ct9:cvrkudp1:
  dmi.product.name: Kudu Professional
  dmi.product.version: kudp1
  dmi.sys.vendor: System76, Inc.

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