touch-packages team mailing list archive

[Øyvind Harboe <oyvind.harboe@xxxxxxxxx>]

I tried purging cups and resinstalling, including deleting
/etc/init.d/cups/printers.config* and have *no* printers added to the
system.

*STILL* the Xerox printer reboots. This is very annoying because, it
means that I can't even print to PDF and then print that PDF from
Windows without the printer rebooting.


Here's how I purged and reinstalled cups:

sudo apt-get purge cups && sudo apt-get autoremove
sudo apt-get update && sudo apt-get install cups

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357920

Title:
  Xerox Phaser 8560DN reboots as soon as I bring up the Print requester

Status in “cups” package in Ubuntu:
  New

Bug description:
  With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up
  the Print requester. Up until Ubuntu 14, the Xerox printer worked with
  Ubuntu. It works fine from Windows.

  The strange thing is that the Xerox printer manages to crash when I
  bring up the Printer requester even if I don't have the Xerox printer
  added to the list of printers.

  I've increased the memory on our Phaser 8560DN to 1 gig to solve the
  problem without luck:
  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851

  I tried contacting Xerox, but they no longer care if Linux works or
  not. If it works from Windows, it's not their problem.

  The obvious solution is to throw out the Xerox printer and never buy
  one again :-)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357920/+subscriptions