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[Bug 1357920] [NEW] Xerox Phaser 8560DN reboots as soon as I bring up the Print requester

 

Public bug reported:

With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up the
Print requester. Up until Ubuntu 14, the Xerox printer worked with
Ubuntu. It works fine from Windows.

The strange thing is that the Xerox printer manages to crash when I
bring up the Printer requester even if I don't have the Xerox printer
added to the list of printers.

I've increased the memory on our Phaser 8560DN to 1 gig to solve the
problem without luck:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851

I tried contacting Xerox, but they no longer care if Linux works or not.
If it works from Windows, it's not their problem.

The obvious solution is to throw out the Xerox printer and never buy one
again :-)

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1357920

Title:
  Xerox Phaser 8560DN reboots as soon as I bring up the Print requester

Status in “cups” package in Ubuntu:
  New

Bug description:
  With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up
  the Print requester. Up until Ubuntu 14, the Xerox printer worked with
  Ubuntu. It works fine from Windows.

  The strange thing is that the Xerox printer manages to crash when I
  bring up the Printer requester even if I don't have the Xerox printer
  added to the list of printers.

  I've increased the memory on our Phaser 8560DN to 1 gig to solve the
  problem without luck:
  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851

  I tried contacting Xerox, but they no longer care if Linux works or
  not. If it works from Windows, it's not their problem.

  The obvious solution is to throw out the Xerox printer and never buy
  one again :-)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357920/+subscriptions


Follow ups

References