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Message #10063
[Bug 1357920] [NEW] Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
Public bug reported:
With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up the
Print requester. Up until Ubuntu 14, the Xerox printer worked with
Ubuntu. It works fine from Windows.
The strange thing is that the Xerox printer manages to crash when I
bring up the Printer requester even if I don't have the Xerox printer
added to the list of printers.
I've increased the memory on our Phaser 8560DN to 1 gig to solve the
problem without luck:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851
I tried contacting Xerox, but they no longer care if Linux works or not.
If it works from Windows, it's not their problem.
The obvious solution is to throw out the Xerox printer and never buy one
again :-)
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357920
Title:
Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
Status in “cups” package in Ubuntu:
New
Bug description:
With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up
the Print requester. Up until Ubuntu 14, the Xerox printer worked with
Ubuntu. It works fine from Windows.
The strange thing is that the Xerox printer manages to crash when I
bring up the Printer requester even if I don't have the Xerox printer
added to the list of printers.
I've increased the memory on our Phaser 8560DN to 1 gig to solve the
problem without luck:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851
I tried contacting Xerox, but they no longer care if Linux works or
not. If it works from Windows, it's not their problem.
The obvious solution is to throw out the Xerox printer and never buy
one again :-)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1357920/+subscriptions
Follow ups
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Till Kamppeter, 2014-10-16
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: James Cloos, 2014-08-22
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: James Cloos, 2014-08-22
-
[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-22
-
[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-22
-
[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] UdevLog.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] UdevDb.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] ProcModules.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] ProcInterrupts.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] ProcEnviron.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] ProcCpuinfo.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] PrintingPackages.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Lsusb.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Lspci.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Locale.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] KernLog.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Dependencies.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] CurrentDmesg.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] CupsErrorLog.txt
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-22
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Pascal De Vuyst, 2014-08-17
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[Bug 1357920] Re: Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-17
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[Bug 1357920] [NEW] Xerox Phaser 8560DN reboots as soon as I bring up the Print requester
From: Øyvind Harboe, 2014-08-17
References