touch-packages team mailing list archive

[Tony Morton <1325565@xxxxxxxxxxxxxxxxxx>]

Dear Pascal,

the problems began when I did the fresh install of Ubuntu 14.04 64 bit 
in April, ( a fresh install rather than an upgrade). There are some 
large log files which record that, which I have attached.

I am sure I remember a cups update since that date, which I hoped would 
sort out the problem, but it did not.

Here is the result of the debug output

tony@tony-Inspiron-660s:~$ system-config-printer --debug 2>&1 | tee log.txt
OpenPrinting: Init ('en_GB', 'UTF-8') 1 0
+<NewPrinterGUI object at 0x7f44e7f933c0 (newprinter+NewPrinterGUI at 
0x17bdd60)>
Connected as user tony
+<PrinterPropertiesDialog object at 0x7f450187faf0 
(printerproperties+PrinterPropertiesDialog at 0x1865160)>
<authconn.Connection instance at 0x7f450190c5f0>: Operation += obtaining 
queue details
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x7f450190c5f0>: Operation ended
+<ppdcache.PPDCache instance at 0x7f450189de18>
refresh
Created subscription 13, events=['printer-added', 'printer-deleted', 
'printer-state-changed']
Next notifications fetch in 1s
update_jobs
Deferred populateList by 200ms
Deferred populateList by 200ms
<authconn.Connection instance at 0x7f450190c5f0>: Operation += obtaining 
queue details
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x7f450190c5f0>: Operation ended



On 17/08/14 15:48, Pascal De Vuyst wrote:
> Strangely there haven't been any recent cups updates in Ubuntu 14.04:
> https://launchpad.net/ubuntu/trusty/+source/cups/+changelog, do you have
> any idea what update caused the problem? Have a look to see what
> packages have been installed in this file: /var/log/apt/history.log
>
> Please provide the "--debug" output on a terminal: system-config-printer
> --debug 2>&1 | tee log.txt as requested in
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1325565/comments/2
> to see if automatic USB printer driver detection works.
>

-- 
Regards
Tony Morton


** Attachment added: "history.log"
   https://bugs.launchpad.net/bugs/1325565/+attachment/4179972/+files/history.log

** Attachment added: "history.log.1.gz"
   https://bugs.launchpad.net/bugs/1325565/+attachment/4179973/+files/history.log.1.gz

** Attachment added: "history.log.2.gz"
   https://bugs.launchpad.net/bugs/1325565/+attachment/4179974/+files/history.log.2.gz

** Attachment added: "history.log.3.gz"
   https://bugs.launchpad.net/bugs/1325565/+attachment/4179975/+files/history.log.3.gz

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1325565

Title:
  Since the recent update to CUPS my Epson S20 printer no longer works

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04 LTS
  Release:	14.04
  cups:
    Installed: 1.7.2-0ubuntu1
    Candidate: 1.7.2-0ubuntu1
    Version table:
   *** 1.7.2-0ubuntu1 0
          500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  Before the recent update the Epson S20 printer worked perfectly, since
  the update I have only a basic printer menu and the printer does not
  work at all. Has its driver been removed from the packages? Will they
  be re-instated please?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Mon Jun  2 13:09:54 2014
  InstallationDate: Installed on 2014-05-19 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  KernLog:
   
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Dell Inc. Inspiron 660s
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=cc041237-8a22-4bc4-9c3d-e7e4419eb999 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/24/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0478VN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/24/2012:svnDellInc.:pnInspiron660s:pvr:rvnDellInc.:rn0478VN:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 660s
  dmi.sys.vendor: Dell Inc.

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