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[Bug 1493857] [NEW] camera-app goes black, won’t work until the phone is rebooted

 

Public bug reported:

The following scenario has happened to me a few times since I use the BQ
aquaris e4.5 as my main phone:

 - opened the camera app, took a few pictures, viewed them in the photoroll, shared one via telegram (as a result the camera app goes into the background)
 - carried out other unrelated tasks (web browsing, …)
 - focused back the camera app, swiped to the right to close the photoroll
 - got a completely black screen and (IIRC) a deactivated shutter button

I was on the go when that happened, so no way to debug the issue, and as
I really wanted to use the camera, what I did is I rebooted the phone.
This "fixed" the issue.

Unfortunately whenever I have tried to reproduce the issue, I have not
managed to do so. It seems to happen randomly.

** Affects: qtubuntu-camera (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1493857

Title:
  camera-app goes black, won’t work until the phone is rebooted

Status in qtubuntu-camera package in Ubuntu:
  New

Bug description:
  The following scenario has happened to me a few times since I use the
  BQ aquaris e4.5 as my main phone:

   - opened the camera app, took a few pictures, viewed them in the photoroll, shared one via telegram (as a result the camera app goes into the background)
   - carried out other unrelated tasks (web browsing, …)
   - focused back the camera app, swiped to the right to close the photoroll
   - got a completely black screen and (IIRC) a deactivated shutter button

  I was on the go when that happened, so no way to debug the issue, and
  as I really wanted to use the camera, what I did is I rebooted the
  phone. This "fixed" the issue.

  Unfortunately whenever I have tried to reproduce the issue, I have not
  managed to do so. It seems to happen randomly.

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