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Message #102683
[Bug 1493857] Re: camera-app goes black, won’t work until the phone is rebooted
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
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Touch seeded packages, which is subscribed to qtubuntu-camera in Ubuntu.
https://bugs.launchpad.net/bugs/1493857
Title:
camera-app goes black, won’t work until the phone is rebooted
Status in Canonical System Image:
New
Status in qtubuntu-camera package in Ubuntu:
Confirmed
Bug description:
The following scenario has happened to me a few times since I use the
BQ aquaris e4.5 as my main phone:
- opened the camera app, took a few pictures, viewed them in the photoroll, shared one via telegram (as a result the camera app goes into the background)
- carried out other unrelated tasks (web browsing, …)
- focused back the camera app, swiped to the right to close the photoroll
- got a completely black screen and (IIRC) a deactivated shutter button
I was on the go when that happened, so no way to debug the issue, and
as I really wanted to use the camera, what I did is I rebooted the
phone. This "fixed" the issue.
Unfortunately whenever I have tried to reproduce the issue, I have not
managed to do so. It seems to happen randomly.
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References