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[Bug 1358434] [NEW] usb headset not available as microphone source

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Joe Barnett <thejoe@xxxxxxxxx>
Date: Mon, 18 Aug 2014 18:34:59 -0000
Reply-to: Bug 1358434 <1358434@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Public bug reported:

I have a usb Plantronics .Audio 478 headset that I use for conference
calls.  Works perfect in trusty, but upon upgrade to utopic the
microphone is not available as an input in the gnome sound preferences
or pavucontrol.  There appears to be an entry in alsamixer, and a source
in pactl list.

Source #9
	State: SUSPENDED
	Name: alsa_output.usb-Plantronics_Plantronics_.Audio_478_USB-00-USB.analog-stereo.monitor
	Description: Monitor of Plantronics .Audio 478 USB Analog Stereo
	Driver: module-alsa-card.c
	Sample Specification: s16le 2ch 44100Hz
	Channel Map: front-left,front-right
	Owner Module: 29
	Mute: no
	Volume: 0: 100% 1: 100%
	        0: 0.00 dB 1: 0.00 dB
	        balance 0.00
	Base Volume: 100%
	             0.00 dB
	Monitor of Sink: alsa_output.usb-Plantronics_Plantronics_.Audio_478_USB-00-USB.analog-stereo
	Latency: 0 usec, configured 0 usec
	Flags: DECIBEL_VOLUME LATENCY 
	Properties:
		device.description = "Monitor of Plantronics .Audio 478 USB Analog Stereo"
		device.class = "monitor"
		alsa.card = "3"
		alsa.card_name = "Plantronics .Audio 478 USB"
		alsa.long_card_name = "Plantronics Plantronics .Audio 478 USB at usb-0000:00:14.0-5.3.4, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:00:14.0-usb-0:5.3.4:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5.3/1-5.3.4/1-5.3.4:1.0/sound/card3"
		udev.id = "usb-Plantronics_Plantronics_.Audio_478_USB-00-USB"
		device.bus = "usb"
		device.vendor.id = "047f"
		device.vendor.name = "Plantronics, Inc."
		device.product.id = "c011"
		device.product.name = "Plantronics .Audio 478 USB"
		device.serial = "Plantronics_Plantronics_.Audio_478_USB"
		device.string = "3"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	Formats:
		pcm

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: pulseaudio 1:4.0-0ubuntu18
ProcVersionSignature: Ubuntu 3.16.0-9.14-generic 3.16.1
Uname: Linux 3.16.0-9-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.14.5-0ubuntu4
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Aug 18 11:28:51 2014
InstallationDate: Installed on 2014-02-24 (175 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140218)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to utopic on 2014-08-17 (0 days ago)
dmi.bios.date: 10/18/2013
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP112.88Z.0138.B02.1310181745
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-2BD1B31983FE1663
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro11,3
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-2BD1B31983FE1663
dmi.modalias: dmi:bvnAppleInc.:bvrMBP112.88Z.0138.B02.1310181745:bd10/18/2013:svnAppleInc.:pnMacBookPro11,3:pvr1.0:rvnAppleInc.:rnMac-2BD1B31983FE1663:rvrMacBookPro11,3:cvnAppleInc.:ct10:cvrMac-2BD1B31983FE1663:
dmi.product.name: MacBookPro11,3
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2014-08-17T12:06:50.161248

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1358434

Title:
  usb headset not available as microphone source

Status in “pulseaudio” package in Ubuntu:
  New

Bug description:
  I have a usb Plantronics .Audio 478 headset that I use for conference
  calls.  Works perfect in trusty, but upon upgrade to utopic the
  microphone is not available as an input in the gnome sound preferences
  or pavucontrol.  There appears to be an entry in alsamixer, and a
  source in pactl list.

  Source #9
  	State: SUSPENDED
  	Name: alsa_output.usb-Plantronics_Plantronics_.Audio_478_USB-00-USB.analog-stereo.monitor
  	Description: Monitor of Plantronics .Audio 478 USB Analog Stereo
  	Driver: module-alsa-card.c
  	Sample Specification: s16le 2ch 44100Hz
  	Channel Map: front-left,front-right
  	Owner Module: 29
  	Mute: no
  	Volume: 0: 100% 1: 100%
  	        0: 0.00 dB 1: 0.00 dB
  	        balance 0.00
  	Base Volume: 100%
  	             0.00 dB
  	Monitor of Sink: alsa_output.usb-Plantronics_Plantronics_.Audio_478_USB-00-USB.analog-stereo
  	Latency: 0 usec, configured 0 usec
  	Flags: DECIBEL_VOLUME LATENCY 
  	Properties:
  		device.description = "Monitor of Plantronics .Audio 478 USB Analog Stereo"
  		device.class = "monitor"
  		alsa.card = "3"
  		alsa.card_name = "Plantronics .Audio 478 USB"
  		alsa.long_card_name = "Plantronics Plantronics .Audio 478 USB at usb-0000:00:14.0-5.3.4, full speed"
  		alsa.driver_name = "snd_usb_audio"
  		device.bus_path = "pci-0000:00:14.0-usb-0:5.3.4:1.0"
  		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5.3/1-5.3.4/1-5.3.4:1.0/sound/card3"
  		udev.id = "usb-Plantronics_Plantronics_.Audio_478_USB-00-USB"
  		device.bus = "usb"
  		device.vendor.id = "047f"
  		device.vendor.name = "Plantronics, Inc."
  		device.product.id = "c011"
  		device.product.name = "Plantronics .Audio 478 USB"
  		device.serial = "Plantronics_Plantronics_.Audio_478_USB"
  		device.string = "3"
  		module-udev-detect.discovered = "1"
  		device.icon_name = "audio-card-usb"
  	Formats:
  		pcm

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: pulseaudio 1:4.0-0ubuntu18
  ProcVersionSignature: Ubuntu 3.16.0-9.14-generic 3.16.1
  Uname: Linux 3.16.0-9-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.14.5-0ubuntu4
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Aug 18 11:28:51 2014
  InstallationDate: Installed on 2014-02-24 (175 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140218)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to utopic on 2014-08-17 (0 days ago)
  dmi.bios.date: 10/18/2013
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP112.88Z.0138.B02.1310181745
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-2BD1B31983FE1663
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro11,3
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-2BD1B31983FE1663
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP112.88Z.0138.B02.1310181745:bd10/18/2013:svnAppleInc.:pnMacBookPro11,3:pvr1.0:rvnAppleInc.:rnMac-2BD1B31983FE1663:rvrMacBookPro11,3:cvnAppleInc.:ct10:cvrMac-2BD1B31983FE1663:
  dmi.product.name: MacBookPro11,3
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  modified.conffile..etc.pulse.default.pa: [modified]
  mtime.conffile..etc.pulse.default.pa: 2014-08-17T12:06:50.161248

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Follow ups

[Bug 1358434] Re: usb headset not available as microphone source
From: Joe Barnett, 2014-08-21
[Bug 1358434] Re: usb headset not available as microphone source
From: Raymond, 2014-08-20
[Bug 1358434] Re: usb headset not available as microphone source
From: Raymond, 2014-08-19
[Bug 1358434] [NEW] usb headset not available as microphone source
From: Joe Barnett, 2014-08-18

References

[Bug 1358434] [NEW] usb headset not available as microphone source
From: Joe Barnett, 2014-08-18