touch-packages team mailing list archive

[Øyvind Harboe <oyvind.harboe@xxxxxxxxx>]

I tried running "system-config-printer --debug 2>&1 | tee log.txt", but
I didn't find a way of displaying the "Print requester"(see attachement
in #19).

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https://bugs.launchpad.net/bugs/1357920

Title:
  Xerox Phaser 8560DN reboots as soon as I bring up the Print requester

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up
  the Print requester. Up until Ubuntu 14, the Xerox printer worked with
  Ubuntu. It works fine from Windows.

  The strange thing is that the Xerox printer manages to crash when I
  bring up the Printer requester even if I don't have the Xerox printer
  added to the list of printers.

  I've increased the memory on our Phaser 8560DN to 1 gig to solve the
  problem without luck:
  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851

  I tried contacting Xerox, but they no longer care if Linux works or
  not. If it works from Windows, it's not their problem.

  The obvious solution is to throw out the Xerox printer and never buy one again :-)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2012-07-04 (778 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: ASUSTeK COMPUTER INC. N56VM
  NonfreeKernelModules: nvidia
  Package: cups 1.7.2-0ubuntu1.1
  PackageArchitecture: amd64
  Papersize: letter
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=f083477b-9d30-4b78-9d54-7958a51c935e ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=f083477b-9d30-4b78-9d54-7958a51c935e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
  Tags: trusty third-party-packages apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor
  Uname: Linux 3.13.0-33-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-06-23 (59 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/01/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N56VM.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N56VM
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VM.204:bd03/01/2012:svnASUSTeKCOMPUTERINC.:pnN56VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N56VM
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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