touch-packages team mailing list archive

[James Cloos <launchpad@xxxxxxxxxxx>]

The cups log shows that you configured the printer as an IPP printer.
(Or that something did so for you.)

Try configuring it as a socket printer (sending the postscript to port
9100).

You may need to use the printer’s web interface or control panel to
enable port9100 if you have disabled it.

Your description suggests that the printer cannot handle the way cups
uses ipp to ask for its capabilities.

Perhaps it only supports an older version of ipp?

Older versions of cups used snmp to gather some data from networked
printers.  The move to use ipp instead has value, but is not compatible
with all existing printers.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1357920

Title:
  Xerox Phaser 8560DN reboots as soon as I bring up the Print requester

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  With Ubuntu 14, the Xerox Phaser 8560DN resets as soon as I bring up
  the Print requester. Up until Ubuntu 14, the Xerox printer worked with
  Ubuntu. It works fine from Windows.

  The strange thing is that the Xerox printer manages to crash when I
  bring up the Printer requester even if I don't have the Xerox printer
  added to the list of printers.

  I've increased the memory on our Phaser 8560DN to 1 gig to solve the
  problem without luck:
  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/405851

  I tried contacting Xerox, but they no longer care if Linux works or
  not. If it works from Windows, it's not their problem.

  The obvious solution is to throw out the Xerox printer and never buy one again :-)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2012-07-04 (778 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: ASUSTeK COMPUTER INC. N56VM
  NonfreeKernelModules: nvidia
  Package: cups 1.7.2-0ubuntu1.1
  PackageArchitecture: amd64
  Papersize: letter
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=f083477b-9d30-4b78-9d54-7958a51c935e ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-33-generic root=UUID=f083477b-9d30-4b78-9d54-7958a51c935e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
  Tags: trusty third-party-packages apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor apparmor
  Uname: Linux 3.13.0-33-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-06-23 (59 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/01/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N56VM.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N56VM
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VM.204:bd03/01/2012:svnASUSTeKCOMPUTERINC.:pnN56VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N56VM
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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