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[Bug 1360417] [NEW] thread_collect_info can leave out information in .crash files

 

Public bug reported:

I noticed there were some crash reports in the Ubuntu Error Tracker with
incomplete information in them (bug 1355546) and ended up creating a
test case that recreates one way the problem can occur.

1) in a terminal run 'sudo chmod 600 /etc/apt/sources.list'
2) run 'update-manager'
3) observe a crash and click "Leave Closed" on the crash notification dialog
4) confirm that there is in /var/crash/ a .upload and .uploaded file for the update-manager crash

If you inspect the update-manager crash file you'll notice it is missing
Dependencies and DistroRelease so the additional apport data collection
was never done.  Additionally, some information from "Show Details" of
apport dialog does not appear in the report.

UnreportableReason: E: Opening /etc/apt/sources.list...
DistroRelease: Ubuntu 14.04

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1360417

Title:
  thread_collect_info can leave out information in .crash files

Status in “apport” package in Ubuntu:
  New

Bug description:
  I noticed there were some crash reports in the Ubuntu Error Tracker
  with incomplete information in them (bug 1355546) and ended up
  creating a test case that recreates one way the problem can occur.

  1) in a terminal run 'sudo chmod 600 /etc/apt/sources.list'
  2) run 'update-manager'
  3) observe a crash and click "Leave Closed" on the crash notification dialog
  4) confirm that there is in /var/crash/ a .upload and .uploaded file for the update-manager crash

  If you inspect the update-manager crash file you'll notice it is
  missing Dependencies and DistroRelease so the additional apport data
  collection was never done.  Additionally, some information from "Show
  Details" of apport dialog does not appear in the report.

  UnreportableReason: E: Opening /etc/apt/sources.list...
  DistroRelease: Ubuntu 14.04

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