← Back to team overview

touch-packages team mailing list archive

[Bug 1361065] [NEW] [Satellite C855, Realtek ALC269VB, Black Headphone Out, Right] Underruns, dropouts or crackling sound

 

Public bug reported:

While watching Amazon Instant Video, and Youtube, sound would go silent
for a half second, at intervals ranging from 10 to 30 seconds.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  immovableforce   2583 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Aug 25 00:18:24 2014
InstallationDate: Installed on 2014-08-02 (23 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_SpeakerTestPulseStderr: W r i t e   e r r o r :   - 3 2 , B r o k e n   p i p e
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Satellite C855, Realtek ALC269VB, Black Headphone Out, Right] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to trusty on 2014-08-15 (10 days ago)
dmi.bios.date: 01/14/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.60:bd01/14/2013:svnTOSHIBA:pnSatelliteC855:pvrPSC72U-011008:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C855
dmi.product.version: PSC72U-011008
dmi.sys.vendor: TOSHIBA

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1361065

Title:
  [Satellite C855, Realtek ALC269VB, Black Headphone Out, Right]
  Underruns, dropouts or crackling sound

Status in “pulseaudio” package in Ubuntu:
  New

Bug description:
  While watching Amazon Instant Video, and Youtube, sound would go
  silent for a half second, at intervals ranging from 10 to 30 seconds.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  immovableforce   2583 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Aug 25 00:18:24 2014
  InstallationDate: Installed on 2014-08-02 (23 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_SpeakerTestPulseStderr: W r i t e   e r r o r :   - 3 2 , B r o k e n   p i p e
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [Satellite C855, Realtek ALC269VB, Black Headphone Out, Right] Underruns, dropouts or crackling sound
  UpgradeStatus: Upgraded to trusty on 2014-08-15 (10 days ago)
  dmi.bios.date: 01/14/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 6.60
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr6.60:bd01/14/2013:svnTOSHIBA:pnSatelliteC855:pvrPSC72U-011008:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C855
  dmi.product.version: PSC72U-011008
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1361065/+subscriptions


Follow ups

References