touch-packages team mailing list archive

[Pardhu <saradhi.koye5@xxxxxxxxx>]

Public bug reported:

My speaker is working good and when i plug in my headphone in audio jack
I cannot hear any sound. I have tried everything online but nothing
worked.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-31-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pardhu     1942 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Nov  8 01:58:27 2015
InstallationDate: Installed on 2015-10-17 (22 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pardhu     1942 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: S550CB.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: S550CB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS550CB.202:bd03/18/2013:svnASUSTeKCOMPUTERINC.:pnS550CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS550CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: S550CB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-11-08T01:36:34.274653

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1514157

Title:
  [S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
  when i connect my earphones

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  My speaker is working good and when i plug in my headphone in audio
  jack I cannot hear any sound. I have tried everything online but
  nothing worked.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-31-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pardhu     1942 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Nov  8 01:58:27 2015
  InstallationDate: Installed on 2015-10-17 (22 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pardhu     1942 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/18/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: S550CB.202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: S550CB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS550CB.202:bd03/18/2013:svnASUSTeKCOMPUTERINC.:pnS550CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS550CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: S550CB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-11-08T01:36:34.274653

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