← Back to team overview

touch-packages team mailing list archive

[Bug 1361729] [NEW] Raster images printing as negatives when trying to print PDFs

 

Public bug reported:

When printing PDFs from Ubuntu 14.04 on a network printer, things mostly
print OK but raster images are printed in negative.  Vector images
appear unaffected, and the document displays on screen correctly.

The source PDFs are generated with Latex or with Adobe products and seem
OK when viewed on other platforms, and on screen rendering in Ubuntu
using the image viewer works OK too.  However, the physical pages coming
out of the printer (an HP laser in this case) are normal for text and
vector stuff but the rasters show up as negative - white is black, etc.

This bug did not occur previously with Ubuntu 12.04 and the same
hardware, network connection, and file.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CupsErrorLog:
 E [26/Aug/2014:07:55:07 -0400] Unknown directive BrowseAddress on line 26 of /etc/cups/cupsd.conf.
 E [26/Aug/2014:08:43:14 -0400] Unknown directive BrowseAddress on line 26 of /etc/cups/cupsd.conf.
 E [26/Aug/2014:08:43:38 -0400] Unknown directive BrowseAddress on line 26 of /etc/cups/cupsd.conf.
CurrentDesktop: Unity
Date: Tue Aug 26 11:28:47 2014
InstallationDate: Installed on 2012-05-07 (840 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles:
 dudley-lab: HP LaserJet P2055 Postscript (recommended)
 Hewlett-Packard-HP-Color-LaserJet-CP2025dn: HP Color LaserJet CP2020 Series with Duplexer Postscript (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=dc45ccb7-b409-41a2-8a96-a899063eb11c ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-07-15 (42 days ago)
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
mtime.conffile..etc.cups.cupsd.conf: 2014-07-15T09:04:57.604999

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apparmor apport-bug trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1361729

Title:
  Raster images printing as negatives when trying to print PDFs

Status in “cups” package in Ubuntu:
  New

Bug description:
  When printing PDFs from Ubuntu 14.04 on a network printer, things
  mostly print OK but raster images are printed in negative.  Vector
  images appear unaffected, and the document displays on screen
  correctly.

  The source PDFs are generated with Latex or with Adobe products and
  seem OK when viewed on other platforms, and on screen rendering in
  Ubuntu using the image viewer works OK too.  However, the physical
  pages coming out of the printer (an HP laser in this case) are normal
  for text and vector stuff but the rasters show up as negative - white
  is black, etc.

  This bug did not occur previously with Ubuntu 12.04 and the same
  hardware, network connection, and file.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CupsErrorLog:
   E [26/Aug/2014:07:55:07 -0400] Unknown directive BrowseAddress on line 26 of /etc/cups/cupsd.conf.
   E [26/Aug/2014:08:43:14 -0400] Unknown directive BrowseAddress on line 26 of /etc/cups/cupsd.conf.
   E [26/Aug/2014:08:43:38 -0400] Unknown directive BrowseAddress on line 26 of /etc/cups/cupsd.conf.
  CurrentDesktop: Unity
  Date: Tue Aug 26 11:28:47 2014
  InstallationDate: Installed on 2012-05-07 (840 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles:
   dudley-lab: HP LaserJet P2055 Postscript (recommended)
   Hewlett-Packard-HP-Color-LaserJet-CP2025dn: HP Color LaserJet CP2020 Series with Duplexer Postscript (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=dc45ccb7-b409-41a2-8a96-a899063eb11c ro quiet splash
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-07-15 (42 days ago)
  dmi.bios.date: 11/09/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3603
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z68-V PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  mtime.conffile..etc.cups.cupsd.conf: 2014-07-15T09:04:57.604999

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1361729/+subscriptions


Follow ups

References