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[Brian Murray <brian@xxxxxxxxxx>]

I've reinstalled my phone and recoverable problems are now owned by
whoopsie.

root@ubuntu-phablet:~# ls -lh /var/crash/
total 112K
-rw-r----- 1 phablet  whoopsie 17K Aug 26 18:07 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.crash
-rw-r--r-- 1 phablet  whoopsie   0 Aug 26 18:07 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.upload
-rw------- 1 whoopsie whoopsie   0 Aug 26 19:18 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.uploaded
-rw-r--r-- 1 phablet  whoopsie 92K Aug 26 18:23 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.254_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash

root@ubuntu-phablet:~# system-image-cli -i
current build number: 203
device name: mako
channel: ubuntu-touch/utopic
last update: 2014-08-26 17:34:25
version version: 203
version ubuntu: 20140821.1
version device: 20140811.1

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https://bugs.launchpad.net/bugs/1361417

Title:
  recoverable problem crash files created which whoopsie cannot read

Status in “apport” package in Ubuntu:
  New

Bug description:
  I've seen it happen that recoverable problems are created that
  whoopsie has no permission to read and subsequently cannot upload the
  crash file to the error tracker.

  root@ubuntu-phablet:~# ls -lh /var/crash/
  total 380K
  -rw-r----- 1 phablet  whoopsie      262K Aug 25 14:20 _usr_bin_mtp-server.32011.crash
  -rw-r--r-- 1 phablet  nopasswdlogin    0 Aug 25 14:20 _usr_bin_mtp-server.32011.upload
  -rw------- 1 whoopsie nopasswdlogin    0 Aug 25 14:20 _usr_bin_mtp-server.32011.uploaded
  -rw-r----- 1 phablet  nopasswdlogin  93K Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash
  -rw-r--r-- 1 phablet  nopasswdlogin    0 Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.upload
  -rw------- 1 whoopsie nopasswdlogin    0 Aug 25 15:00 _usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.uploaded

  And in /var/log/upstart/whoopsie.log we see:

  Parsing /var/crash/_usr_share_click_preinstalled_com.ubuntu.filemanager_0.3.260_
  lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.^M
  ^M
  (whoopsie:2309): GLib-CRITICAL **: g_mapped_file_unref: assertion 'file != NULL'
   failed^M
  Unable to parse report (/var/crash/_usr_share_click_preinstalled_com.ubuntu.file
  manager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash): Unable to
  map report: Failed to open file '/var/crash/_usr_share_click_preinstalled_com.ub
  untu.filemanager_0.3.260_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash': o
  pen() failed: Permission denied^M

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