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[Bug 1535545] [NEW] [USB-Audio - Logitech Wireless Headset, playback] Playback problem

 

Public bug reported:

Skype has no sound. It is no possible to make either to receive calls I
do not listen anything.

No Skype updates available.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-58.78~14.04.1-generic 3.16.7-ckt22
Uname: Linux 3.16.0-58-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  hector     1488 F.... pulseaudio
 /dev/snd/controlC1:  hector     1488 F.... pulseaudio
 /dev/snd/controlC0:  hector     1488 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jan 19 00:54:22 2016
InstallationDate: Installed on 2015-11-26 (53 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_MX:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_MX.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful
Symptom_Card: Logitech Wireless Headset - Logitech Wireless Headset
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [USB-Audio - Logitech Wireless Headset, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 034W60
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn034W60:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron N5110
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

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https://bugs.launchpad.net/bugs/1535545

Title:
  [USB-Audio - Logitech Wireless Headset, playback] Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Skype has no sound. It is no possible to make either to receive calls
  I do not listen anything.

  No Skype updates available.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-58.78~14.04.1-generic 3.16.7-ckt22
  Uname: Linux 3.16.0-58-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  hector     1488 F.... pulseaudio
   /dev/snd/controlC1:  hector     1488 F.... pulseaudio
   /dev/snd/controlC0:  hector     1488 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jan 19 00:54:22 2016
  InstallationDate: Installed on 2015-11-26 (53 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=es_MX:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_MX.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful
  Symptom_Card: Logitech Wireless Headset - Logitech Wireless Headset
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [USB-Audio - Logitech Wireless Headset, playback] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 034W60
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A11
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn034W60:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron N5110
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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