touch-packages team mailing list archive

[Ray DeCampo <ray@xxxxxxxxxxx>]

Public bug reported:

Intermittently the password textfield will be completely missing from
the unlock screen.  The user's name appears and the background graphic
which usually surrounds the textfield is present, but the textfield
itself is missing.  This typically happens when multiple users are
logged into the computer.  Unfortunately I do not have reliable steps to
repeat the problem.

There are a number of workarounds.  Sometimes I can use ctrl-alt-f7 or
-f8 to switch to another user, log that user out and get to the log in
screen with all the users listed.  Then the original user can log in.
Sometimes it is necessary to switch to ctrl-alt-f1 and restart lightdm.
Sometimes I need to log into the machine remotely and restart lightdm.
Sometimes all of these fail and it is necessary to restart the computer.

If there is something I could do to gather more information the next the
computer is in this state, I would be happy to do so.  Unfortunately I
cannot run ubuntu-bug while the problem is exhibited, as there is no
access to the GUI.

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
-> About Ubuntu

Description:	Ubuntu 14.04.1 LTS
Release:	14.04

2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center

unity:
  Installed: 7.2.2+14.04.20140714-0ubuntu1.1
  Candidate: 7.2.2+14.04.20140714-0ubuntu1.1
  Version table:
 *** 7.2.2+14.04.20140714-0ubuntu1.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     7.2.0+14.04.20140416-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

3) What you expected to happen

The unlock screen would contain a textfield to accept the user's
password.

4) What happened instead

The unlock screen contained no place to enter the user's password.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,regex,imgpng,move,place,animation,vpswitch,grid,session,resize,snap,gnomecompat,workarounds,mousepoll,unitymtgrabhandles,wall,expo,ezoom,fade,scale,unityshell]
CurrentDesktop: Unity
Date: Sat Aug 30 22:16:21 2014
InstallationDate: Installed on 2014-05-25 (97 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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Touch seeded packages, which is subscribed to unity in Ubuntu.
https://bugs.launchpad.net/bugs/1363557

Title:
  Password textfield missing when unlocking

Status in “unity” package in Ubuntu:
  New

Bug description:
  Intermittently the password textfield will be completely missing from
  the unlock screen.  The user's name appears and the background graphic
  which usually surrounds the textfield is present, but the textfield
  itself is missing.  This typically happens when multiple users are
  logged into the computer.  Unfortunately I do not have reliable steps
  to repeat the problem.

  There are a number of workarounds.  Sometimes I can use ctrl-alt-f7 or
  -f8 to switch to another user, log that user out and get to the log in
  screen with all the users listed.  Then the original user can log in.
  Sometimes it is necessary to switch to ctrl-alt-f1 and restart
  lightdm.  Sometimes I need to log into the machine remotely and
  restart lightdm.  Sometimes all of these fail and it is necessary to
  restart the computer.

  If there is something I could do to gather more information the next
  the computer is in this state, I would be happy to do so.
  Unfortunately I cannot run ubuntu-bug while the problem is exhibited,
  as there is no access to the GUI.

  1) The release of Ubuntu you are using, via 'lsb_release -rd' or
  System -> About Ubuntu

  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  2) The version of the package you are using, via 'apt-cache policy
  pkgname' or by checking in Software Center

  unity:
    Installed: 7.2.2+14.04.20140714-0ubuntu1.1
    Candidate: 7.2.2+14.04.20140714-0ubuntu1.1
    Version table:
   *** 7.2.2+14.04.20140714-0ubuntu1.1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
          100 /var/lib/dpkg/status
       7.2.0+14.04.20140416-0ubuntu1 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  3) What you expected to happen

  The unlock screen would contain a textfield to accept the user's
  password.

  4) What happened instead

  The unlock screen contained no place to enter the user's password.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,regex,imgpng,move,place,animation,vpswitch,grid,session,resize,snap,gnomecompat,workarounds,mousepoll,unitymtgrabhandles,wall,expo,ezoom,fade,scale,unityshell]
  CurrentDesktop: Unity
  Date: Sat Aug 30 22:16:21 2014
  InstallationDate: Installed on 2014-05-25 (97 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: unity
  UpgradeStatus: No upgrade log present (probably fresh install)

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