touch-packages team mailing list archive

[Jamie Strandboge <jamie@xxxxxxxxxx>]

Public bug reported:

I have a mako running the rtm branch and I use a PIN. If I lock the
phone and put it in my pocket, sometimes I can hear my phone pocket
dialing. If I take it out of my pocket, I can see the emergency dialer
is open. Sometimes I can interact with the dialer and make it go away.
Other times, the phone is locked up and doesn't respond to touch events.
When it is unresponsive, if I long press the power button, I get the
dialog to restart or cancel but most of the time it doesn't respond to
events. When in this state, the only recourse is to reboot the phone.

I think a number of problem are here:
1. I know that before we could set a PIN, I would sometimes see touch events pass through the 'swipe to unlock' screen. This could be a contributing factor
2. swipe isn't taking into account pocket detection. The swipe happens too easily and then there is the pin/passphrase dialog with the 'Emergency Call' link to open the dialer available to be touched
3. at some point enough happens that the phone is no longer responsive to any input (other than the power button)

Within the course of one hour over the weekend, I had to restart my
phone 4 times. I am going to add the rtm14 tag and mark as Critical
because if this is not fixed, it will be a cause of returns. (FYI, f I
leave the phone outside of my pocket on the desk, I don't see lockups
very often).

** Affects: unity8 (Ubuntu)
     Importance: Critical
         Status: New


** Tags: rtm14

** Description changed:

  I have a mako running the rtm branch and I use a PIN. If I lock the
  phone and put it in my pocket, sometimes I can hear my phone pocket
  dialing. If I take it out of my pocket, I can see the emergency dialer
  is open. Sometimes I can interact with the dialer and make it go away.
  Other times, the phone is locked up and doesn't respond to touch events.
  When it is unresponsive, if I long press the power button, I get the
  dialog to restart or cancel but most of the time it doesn't respond to
  events. When in this state, the only recourse is to reboot the phone.
  
  I think a number of problem are here:
- 1. I know that before we could set a PIN, touch events I would sometimes see touch events pass through the 'swipe to unlock' screen. This could be a contributing factor
- 2. swipe isn't taking into account pocket detection. The swipe happens too easily and then there is the pin/passphrase dialog with the 'Emergency Call' link to open the dialer
+ 1. I know that before we could set a PIN, I would sometimes see touch events pass through the 'swipe to unlock' screen. This could be a contributing factor
+ 2. swipe isn't taking into account pocket detection. The swipe happens too easily and then there is the pin/passphrase dialog with the 'Emergency Call' link to open the dialer available to be touched
  3. at some point enough happens that the phone is no longer responsive to any input (other than the power button)
  
  Within the course of one hour over the weekend, I had to restart my
  phone 4 times. I am going to add the rtm14 tag and mark as Critical
  because if this is not fixed, it will be a cause of returns.

** Description changed:

  I have a mako running the rtm branch and I use a PIN. If I lock the
  phone and put it in my pocket, sometimes I can hear my phone pocket
  dialing. If I take it out of my pocket, I can see the emergency dialer
  is open. Sometimes I can interact with the dialer and make it go away.
  Other times, the phone is locked up and doesn't respond to touch events.
  When it is unresponsive, if I long press the power button, I get the
  dialog to restart or cancel but most of the time it doesn't respond to
  events. When in this state, the only recourse is to reboot the phone.
  
  I think a number of problem are here:
  1. I know that before we could set a PIN, I would sometimes see touch events pass through the 'swipe to unlock' screen. This could be a contributing factor
  2. swipe isn't taking into account pocket detection. The swipe happens too easily and then there is the pin/passphrase dialog with the 'Emergency Call' link to open the dialer available to be touched
  3. at some point enough happens that the phone is no longer responsive to any input (other than the power button)
  
  Within the course of one hour over the weekend, I had to restart my
  phone 4 times. I am going to add the rtm14 tag and mark as Critical
- because if this is not fixed, it will be a cause of returns.
+ because if this is not fixed, it will be a cause of returns. (FYI, f I
+ leave the phone outside of my pocket on the desk, I don't see lockups
+ very often).

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1364412

Title:
  unity8 freezes after pocket touches

Status in “unity8” package in Ubuntu:
  New

Bug description:
  I have a mako running the rtm branch and I use a PIN. If I lock the
  phone and put it in my pocket, sometimes I can hear my phone pocket
  dialing. If I take it out of my pocket, I can see the emergency dialer
  is open. Sometimes I can interact with the dialer and make it go away.
  Other times, the phone is locked up and doesn't respond to touch
  events. When it is unresponsive, if I long press the power button, I
  get the dialog to restart or cancel but most of the time it doesn't
  respond to events. When in this state, the only recourse is to reboot
  the phone.

  I think a number of problem are here:
  1. I know that before we could set a PIN, I would sometimes see touch events pass through the 'swipe to unlock' screen. This could be a contributing factor
  2. swipe isn't taking into account pocket detection. The swipe happens too easily and then there is the pin/passphrase dialog with the 'Emergency Call' link to open the dialer available to be touched
  3. at some point enough happens that the phone is no longer responsive to any input (other than the power button)

  Within the course of one hour over the weekend, I had to restart my
  phone 4 times. I am going to add the rtm14 tag and mark as Critical
  because if this is not fixed, it will be a cause of returns. (FYI, f I
  leave the phone outside of my pocket on the desk, I don't see lockups
  very often).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1364412/+subscriptions