touch-packages team mailing list archive

[Richard Huddie <richard.huddie@xxxxxxxxxxxxx>]

Public bug reported:

ENVIRONMENT:
krillin ubuntu-rtm/14.09-proposed build 13.
mtp-server 0.0.4+14.10.20140827-0ubuntu1
Windows 8.1

SUMMARY:

During MTP transfer of multiple files, the Ubuntu device becomes
unresponsive and the transfer stops responding. Eventually Windows
presents a message "The device either stopped responding or has been
disconnected".

STEPS:
1) Connect Ubuntu device to Windows 8.1 over USB
2) Copy multiple audio files from Windows to Ubuntu device (however same problem can also been seen with pictures)

EXPECTED RESULT:
1) Ubuntu device is recognised as MTP device
2) All files are copied to Ubuntu device successfully

ACTUAL RESULT:
After approx 500MB, the transfer becomes unresponsive. Windows eventually presents a message "The device either stopped responding or has been disconnected".

** Affects: mtp (Ubuntu)
     Importance: Critical
         Status: New


** Tags: rtm14

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https://bugs.launchpad.net/bugs/1364941

Title:
  Win 8.1: Device becomes un-responsive during MTP transfer of multiple
  files

Status in “mtp” package in Ubuntu:
  New

Bug description:
  ENVIRONMENT:
  krillin ubuntu-rtm/14.09-proposed build 13.
  mtp-server 0.0.4+14.10.20140827-0ubuntu1
  Windows 8.1

  SUMMARY:

  During MTP transfer of multiple files, the Ubuntu device becomes
  unresponsive and the transfer stops responding. Eventually Windows
  presents a message "The device either stopped responding or has been
  disconnected".

  STEPS:
  1) Connect Ubuntu device to Windows 8.1 over USB
  2) Copy multiple audio files from Windows to Ubuntu device (however same problem can also been seen with pictures)

  EXPECTED RESULT:
  1) Ubuntu device is recognised as MTP device
  2) All files are copied to Ubuntu device successfully

  ACTUAL RESULT:
  After approx 500MB, the transfer becomes unresponsive. Windows eventually presents a message "The device either stopped responding or has been disconnected".

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