touch-packages team mailing list archive

[Richard Huddie <richard.huddie@xxxxxxxxxxxxx>]

Public bug reported:

ENVIRONMENT:
krillin ubuntu-rtm/14.09-proposed build 13.
mtp-server 0.0.4+14.10.20140827-0ubuntu1
Windows 8.1

SUMMARY:

When Ubuntu device is connected to Windows 8.1 PC, Windows Media Player
is un-usable.

PRE-REQUISITE:
1) Ensure there are music files on the Ubuntu device

STEPS:
1) Connect Ubuntu device to Windows 8.1 over USB
2) Load Windows Media Player
3) Try and synchronise Ubuntu device or browse artists/albums/tracks on the Ubuntu device

EXPECTED RESULT:
1) Ubuntu device is recognised as MTP device
2) Ubuntu device is listed in WMP as media device
3) It should be possible to view content on device and synchronise it with WMP

ACTUAL RESULT:
The track listing for the device is just a long list of files. (Unknown album/artist/genre)
It is also not possible to add any tracks to the Ubuntu device using the WMP sync feature: "Windows Media Player encountered a problem while synchronising the file to the device".

** Affects: mtp (Ubuntu)
     Importance: High
         Status: New


** Tags: rtm14

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Touch seeded packages, which is subscribed to mtp in Ubuntu.
https://bugs.launchpad.net/bugs/1364988

Title:
  Win 8.1: Windows Media Player does not work with Ubuntu device

Status in “mtp” package in Ubuntu:
  New

Bug description:
  ENVIRONMENT:
  krillin ubuntu-rtm/14.09-proposed build 13.
  mtp-server 0.0.4+14.10.20140827-0ubuntu1
  Windows 8.1

  SUMMARY:

  When Ubuntu device is connected to Windows 8.1 PC, Windows Media
  Player is un-usable.

  PRE-REQUISITE:
  1) Ensure there are music files on the Ubuntu device

  STEPS:
  1) Connect Ubuntu device to Windows 8.1 over USB
  2) Load Windows Media Player
  3) Try and synchronise Ubuntu device or browse artists/albums/tracks on the Ubuntu device

  EXPECTED RESULT:
  1) Ubuntu device is recognised as MTP device
  2) Ubuntu device is listed in WMP as media device
  3) It should be possible to view content on device and synchronise it with WMP

  ACTUAL RESULT:
  The track listing for the device is just a long list of files. (Unknown album/artist/genre)
  It is also not possible to add any tracks to the Ubuntu device using the WMP sync feature: "Windows Media Player encountered a problem while synchronising the file to the device".

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