touch-packages team mailing list archive

[Richard Huddie <richard.huddie@xxxxxxxxxxxxx>]

Public bug reported:

ENVIRONMENT:
krillin ubuntu-rtm/14.09-proposed build 13.
mtp-server 0.0.4+14.10.20140827-0ubuntu1
Windows 8.1

SUMMARY:
It is not possible to delete high level folders over MTP using Windows 8.1

PRE-REQUISITE:
1) Ensure there are music files on the Ubuntu device. Folder structure should be artist/album/tracks

STEPS:
1) Connect Ubuntu device to Windows 8.1 over USB
2) Browse to the music folder on the MTP device and try to delete an artist folder containing sub-folders and files

EXPECTED RESULT:
1) Ubuntu device is recognised as MTP device
2) Folder and sub-folder/tracks should be deleted

ACTUAL RESULT:
The operation freezes and it is not possible to delete the high level folder. If the files are selected directly from the sub-directory, it is then possible to delete them. The problem occurs when trying to delete from a higher level parent directory.
Windows displays error "[folder name] could not be deleted. The device has either stopped responding or has been disconnected".

** Affects: mtp (Ubuntu)
     Importance: High
         Status: New


** Tags: rtm14

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https://bugs.launchpad.net/bugs/1365004

Title:
  Win 8.1: MTP cannot delete folders

Status in “mtp” package in Ubuntu:
  New

Bug description:
  ENVIRONMENT:
  krillin ubuntu-rtm/14.09-proposed build 13.
  mtp-server 0.0.4+14.10.20140827-0ubuntu1
  Windows 8.1

  SUMMARY:
  It is not possible to delete high level folders over MTP using Windows 8.1

  PRE-REQUISITE:
  1) Ensure there are music files on the Ubuntu device. Folder structure should be artist/album/tracks

  STEPS:
  1) Connect Ubuntu device to Windows 8.1 over USB
  2) Browse to the music folder on the MTP device and try to delete an artist folder containing sub-folders and files

  EXPECTED RESULT:
  1) Ubuntu device is recognised as MTP device
  2) Folder and sub-folder/tracks should be deleted

  ACTUAL RESULT:
  The operation freezes and it is not possible to delete the high level folder. If the files are selected directly from the sub-directory, it is then possible to delete them. The problem occurs when trying to delete from a higher level parent directory.
  Windows displays error "[folder name] could not be deleted. The device has either stopped responding or has been disconnected".

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