touch-packages team mailing list archive

["Thorsteinn A. Malmjursson" <1365781@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Was trying to play audio through the totem video player whilst watching
a video.  Visual side was perfect, but even with maximal volume set,
there was no audio whatsoever.  Test confirmed that the audio is working
ok, so not sure what to do next.  Apport says the fault's with alsa, but
I can't understand how alsa can be at fault when I hear sound whilst
doing everything else!!!  Your guess is as good as mine on this one, I'm
sending it up the ladder for you to solve :)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic i686
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  cfaulk40   2087 F.... pulseaudio
                      cfaulk40   2338 F.... panel-5-mixer
Date: Fri Sep  5 01:23:21 2014
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  cfaulk40   2087 F.... pulseaudio
                      cfaulk40   2338 F.... panel-5-mixer
Symptom_Jack: Green Line Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [EC635AA-ABU t3140.uk, Realtek ALC880, Green Line Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.28
dmi.board.name: Puffer2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.28:bd01/23/2006:svnHPPavilion061:pnEC635AA-ABUt3140.uk:pvr0qm0211RE101PUFF200:rvnASUSTeKComputerINC.:rnPuffer2:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: EC635AA-ABU t3140.uk
dmi.product.version: 0qm0211RE101PUFF200
dmi.sys.vendor: HP Pavilion 061

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1365781

Title:
  [EC635AA-ABU t3140.uk, Realtek ALC880, Green Line Out, Rear] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Was trying to play audio through the totem video player whilst
  watching a video.  Visual side was perfect, but even with maximal
  volume set, there was no audio whatsoever.  Test confirmed that the
  audio is working ok, so not sure what to do next.  Apport says the
  fault's with alsa, but I can't understand how alsa can be at fault
  when I hear sound whilst doing everything else!!!  Your guess is as
  good as mine on this one, I'm sending it up the ladder for you to
  solve :)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic i686
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cfaulk40   2087 F.... pulseaudio
                        cfaulk40   2338 F.... panel-5-mixer
  Date: Fri Sep  5 01:23:21 2014
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cfaulk40   2087 F.... pulseaudio
                        cfaulk40   2338 F.... panel-5-mixer
  Symptom_Jack: Green Line Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [EC635AA-ABU t3140.uk, Realtek ALC880, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2006
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.28
  dmi.board.name: Puffer2
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.28:bd01/23/2006:svnHPPavilion061:pnEC635AA-ABUt3140.uk:pvr0qm0211RE101PUFF200:rvnASUSTeKComputerINC.:rnPuffer2:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: EC635AA-ABU t3140.uk
  dmi.product.version: 0qm0211RE101PUFF200
  dmi.sys.vendor: HP Pavilion 061

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