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Message #15661
[Bug 1367118] Re: [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No sound at all
Can anyone help? I'm not a computer geek - need SIMPLE instructions on
how to regain sound
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1367118
Title:
[System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No
sound at all
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
Using Ubuntu 13.10 - have tried re-loading alsa driver but no success
- still no sound from monitor speakers. Have looked at sound card
information BUT do not know what to look for! Am a total beginner with
OS
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
Uname: Linux 3.11.0-26-generic i686
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: user 1486 F.... pulseaudio
/dev/snd/controlC0: user 1486 F.... pulseaudio
CurrentDmesg:
[ 1535.971713] audit_printk_skb: 5 callbacks suppressed
[ 1535.971719] type=1400 audit(1410244692.413:66): apparmor="STATUS" operation="profile_replace" parent=2247 profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2251 comm="apparmor_parser"
[ 1535.971732] type=1400 audit(1410244692.413:67): apparmor="STATUS" operation="profile_replace" parent=2247 profile="unconfined" name="/usr/sbin/cupsd" pid=2251 comm="apparmor_parser"
[ 1535.972918] type=1400 audit(1410244692.417:68): apparmor="STATUS" operation="profile_replace" parent=2247 profile="unconfined" name="/usr/sbin/cupsd" pid=2251 comm="apparmor_parser"
Date: Tue Sep 9 07:44:59 2014
InstallationDate: Installed on 2014-04-08 (153 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: user 1486 F.... pulseaudio
/dev/snd/controlC0: user 1486 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC662 rev1, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to saucy on 2014-04-30 (131 days ago)
dmi.bios.date: 08/01/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0115
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5LD2-X/1333
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: Rev 1.xx
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0115:bd08/01/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5LD2-X/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
dmi.product.name: System Product Name
dmi.product.version: Rev 1.xx
dmi.sys.vendor: System manufacturer
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