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[Bug 1362150] Re: [Greeter] SIM PIN unlock usability needs improving

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: unity8 (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1362150

Title:
  [Greeter] SIM PIN unlock usability needs improving

Status in Network Menu:
  New
Status in Ubuntu UX bugs:
  Triaged
Status in “unity8” package in Ubuntu:
  Confirmed

Bug description:
  Several bugs have been reported related to using the PIN unlock
  Grouping here for review

  Add feedback on failed attempts
   - The dialog tells you how many attempts you have remaining before a PUK code will be required
   - Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count

  After cancelling SIM unlock, how to unlock is not obvious:
  1.Insert this SIM card
  2.Power on device
  3. Popup SIM PIN unlock interface after power on device
  4. cancel this dialog
  5. Go to phone app to make a call
  It is not obvious that the next step should be to drag down the indicator and use the unlock button.

  the phone and messaging apps should have a shorthand button clearly
  visible to unlock the relevant SIM so that the user does not have to
  "know" to go to the indicator-network first to be able to make
  phonecalls or send SMS

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