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Message #16848
[Bug 1362150] Re: [Greeter] SIM PIN unlock usability needs improving
The best way to indicate to the user that the SIM card(s) are locked is to bring up the unlock screen again once the dialer, messaging or any other apps requiring a SIM are launched.
The lock screen visual can be contextual for every app and user will be able to unlock the SIM(s) directly, without navigating somewhere else.
E.g. dialer: "You have to unlock your SIM(s), before you can make a phone call".
Thoughts?
** Changed in: ubuntu-ux
Status: Triaged => Fix Committed
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https://bugs.launchpad.net/bugs/1362150
Title:
[Greeter] SIM PIN unlock usability needs improving
Status in Network Menu:
New
Status in Ubuntu UX bugs:
Fix Committed
Status in “unity8” package in Ubuntu:
Confirmed
Bug description:
Several bugs have been reported related to using the PIN unlock
Grouping here for review
Add feedback on failed attempts
- The dialog tells you how many attempts you have remaining before a PUK code will be required
- Entering the wrong PIN will result in a clear message to user of the failure and an update of the attempts remaining count
After cancelling SIM unlock, how to unlock is not obvious:
1.Insert this SIM card
2.Power on device
3. Popup SIM PIN unlock interface after power on device
4. cancel this dialog
5. Go to phone app to make a call
It is not obvious that the next step should be to drag down the indicator and use the unlock button.
the phone and messaging apps should have a shorthand button clearly
visible to unlock the relevant SIM so that the user does not have to
"know" to go to the indicator-network first to be able to make
phonecalls or send SMS
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