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[Bug 1369316] [NEW] [OEM, Realtek ALC269VB, Black Headphone Out, Rear] No sound at all

 

Public bug reported:

When I'm using the TV connected to my laptop I can't change the audio
output. Everytime I have to reboot the system and start all over again.
It happens when I'm using VLC Media Player and sometimes the default
Ubuntu video player running on Alsa-driver and an Ubuntu 14.04.1 LTS
with LXDE.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-30.55-lowlatency 3.13.11.2
Uname: Linux 3.13.0-30-lowlatency i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  flavio     4410 F.... pulseaudio
 /dev/snd/controlC0:  flavio     4410 F.... pulseaudio
Date: Sun Sep 14 16:21:55 2014
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 successful
Symptom_Card: Áudio interno - HD-Audio Generic
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  flavio     4410 F.... pulseaudio
 /dev/snd/controlC0:  flavio     4410 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [OEM, Realtek ALC269VB, Black Headphone Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 1.01.QBEX.03
dmi.board.asset.tag: Base Board Asset Tag Unknown
dmi.board.name: OEM
dmi.board.vendor: OEM
dmi.board.version: A11
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: OEM
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr1.01.QBEX.03:bd08/29/2013:svnOEM:pnOEM:pvr0.1:rvnOEM:rnOEM:rvrA11:cvnOEM:ct9:cvr0.1:
dmi.product.name: OEM
dmi.product.version: 0.1
dmi.sys.vendor: OEM

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1369316

Title:
  [OEM, Realtek ALC269VB, Black Headphone Out, Rear] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  When I'm using the TV connected to my laptop I can't change the audio
  output. Everytime I have to reboot the system and start all over
  again. It happens when I'm using VLC Media Player and sometimes the
  default Ubuntu video player running on Alsa-driver and an Ubuntu
  14.04.1 LTS with LXDE.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-30.55-lowlatency 3.13.11.2
  Uname: Linux 3.13.0-30-lowlatency i686
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  flavio     4410 F.... pulseaudio
   /dev/snd/controlC0:  flavio     4410 F.... pulseaudio
  Date: Sun Sep 14 16:21:55 2014
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 successful
  Symptom_Card: Áudio interno - HD-Audio Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  flavio     4410 F.... pulseaudio
   /dev/snd/controlC0:  flavio     4410 F.... pulseaudio
  Symptom_Jack: Black Headphone Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [OEM, Realtek ALC269VB, Black Headphone Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/29/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 1.01.QBEX.03
  dmi.board.asset.tag: Base Board Asset Tag Unknown
  dmi.board.name: OEM
  dmi.board.vendor: OEM
  dmi.board.version: A11
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: OEM
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr1.01.QBEX.03:bd08/29/2013:svnOEM:pnOEM:pvr0.1:rvnOEM:rnOEM:rvrA11:cvnOEM:ct9:cvr0.1:
  dmi.product.name: OEM
  dmi.product.version: 0.1
  dmi.sys.vendor: OEM

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References