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[Bug 1376768] [NEW] Displaylink Attached Display Adapater and Monitor Not Recognized

 

Public bug reported:

DisplayLink Plug and Play Universal docking Station
DELL
Model: D3000
MFG: ACP075US
SN: 1309017059

All ports on the device are recocognized and function correctly except
the display adapter.

Description:	Ubuntu Utopic Unicorn (development branch)
Release:	14.10

This problem also exists under trusty. 14.04

My intention is to drive 2 external monitors with this device.
This specific device has no issues under Windows 8.1

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
Uname: Linux 3.16.0-20-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Oct  2 08:44:58 2014
DistUpgraded: 2014-09-26 11:54:36,197 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: CLEVO/KAPOK Computer Device [1558:2702]
InstallationDate: Installed on 2014-08-24 (38 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: System76, Inc. Gazelle Professional
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-20-generic root=UUID=5dc9a0a5-84ba-495e-b644-8d11f37bece5 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to utopic on 2014-09-26 (5 days ago)
dmi.bios.date: 05/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp7
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/16/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp7:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp7:cvnNoEnclosure:ct9:cvrN/A:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp7
dmi.sys.vendor: System76, Inc.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Thu Oct  2 08:31:00 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                 489 
 vendor                                     LGD
xserver.version: 2:1.16.0-1ubuntu1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu utopic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1376768

Title:
  Displaylink Attached Display Adapater and Monitor Not Recognized

Status in “xorg” package in Ubuntu:
  New

Bug description:
  DisplayLink Plug and Play Universal docking Station
  DELL
  Model: D3000
  MFG: ACP075US
  SN: 1309017059

  All ports on the device are recocognized and function correctly except
  the display adapter.

  Description:	Ubuntu Utopic Unicorn (development branch)
  Release:	14.10

  This problem also exists under trusty. 14.04

  My intention is to drive 2 external monitors with this device.
  This specific device has no issues under Windows 8.1

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
  Uname: Linux 3.16.0-20-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Oct  2 08:44:58 2014
  DistUpgraded: 2014-09-26 11:54:36,197 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: CLEVO/KAPOK Computer Device [1558:2702]
  InstallationDate: Installed on 2014-08-24 (38 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: System76, Inc. Gazelle Professional
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-20-generic root=UUID=5dc9a0a5-84ba-495e-b644-8d11f37bece5 ro rootflags=subvol=@ quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to utopic on 2014-09-26 (5 days ago)
  dmi.bios.date: 05/16/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Gazelle Professional
  dmi.board.vendor: System76, Inc.
  dmi.board.version: gazp7
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/16/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp7:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp7:cvnNoEnclosure:ct9:cvrN/A:
  dmi.product.name: Gazelle Professional
  dmi.product.version: gazp7
  dmi.sys.vendor: System76, Inc.
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Thu Oct  2 08:31:00 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 489 
   vendor                                     LGD
  xserver.version: 2:1.16.0-1ubuntu1

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References