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[Bug 1386359] [NEW] [System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound at all

 

Public bug reported:

When I select a music file or a video file, no sound comes from the
speakers, although when I checked the speakers, it worked fine.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  vientozur   1794 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Oct 27 14:48:38 2014
InstallationDate: Installed on 2014-01-16 (283 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Audio Interno - HDA ATI SB
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  vientozur   1794 F.... pulseaudio
Symptom_Jack: SPDIF Out, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-10-23 (3 days ago)
dmi.bios.date: 03/26/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0902
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M LX V2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0902:bd03/26/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1386359

Title:
  [System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  When I select a music file or a video file, no sound comes from the
  speakers, although when I checked the speakers, it worked fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vientozur   1794 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Oct 27 14:48:38 2014
  InstallationDate: Installed on 2014-01-16 (283 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
  Symptom_Card: Audio Interno - HDA ATI SB
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vientozur   1794 F.... pulseaudio
  Symptom_Jack: SPDIF Out, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound at all
  UpgradeStatus: Upgraded to trusty on 2014-10-23 (3 days ago)
  dmi.bios.date: 03/26/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0902
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M LX V2
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0902:bd03/26/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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