← Back to team overview

touch-packages team mailing list archive

[Bug 1393380] [NEW] [H97M-D3H, Intel Haswell HDMI, Digital Out, HDMI] No sound at all

 

Public bug reported:

Tried uninstalling and reinstalling alsa and also pulseaudio. That did
not work. I tried downloading and compiling the Realtek driver, but it
did not compile.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ganesh     2631 F.... pulseaudio
 /dev/snd/controlC2:  ganesh     2631 F.... pulseaudio
 /dev/snd/controlC1:  ganesh     2631 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Nov 17 21:57:48 2014
InstallationDate: Installed on 2014-11-16 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
Symptom_Card: Built-in Audio - HDA Intel HDMI
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ganesh     2631 F.... pulseaudio
 /dev/snd/controlC2:  ganesh     2631 F.... pulseaudio
 /dev/snd/controlC1:  ganesh     2631 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [H97M-D3H, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H97M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd06/28/2014:svnGigabyteTechnologyCo.,Ltd.:pnH97M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH97M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H97M-D3H
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1393380

Title:
  [H97M-D3H, Intel Haswell HDMI, Digital Out, HDMI] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Tried uninstalling and reinstalling alsa and also pulseaudio. That did
  not work. I tried downloading and compiling the Realtek driver, but it
  did not compile.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ganesh     2631 F.... pulseaudio
   /dev/snd/controlC2:  ganesh     2631 F.... pulseaudio
   /dev/snd/controlC1:  ganesh     2631 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Mon Nov 17 21:57:48 2014
  InstallationDate: Installed on 2014-11-16 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed
  Symptom_Card: Built-in Audio - HDA Intel HDMI
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ganesh     2631 F.... pulseaudio
   /dev/snd/controlC2:  ganesh     2631 F.... pulseaudio
   /dev/snd/controlC1:  ganesh     2631 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [H97M-D3H, Intel Haswell HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97M-D3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd06/28/2014:svnGigabyteTechnologyCo.,Ltd.:pnH97M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH97M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: H97M-D3H
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1393380/+subscriptions


Follow ups

References