touch-packages team mailing list archive

[Gerardo Urrich von Meyenn <geuvm@xxxxxx>]

Public bug reported:

no sound at all, neither music nor from videos, nothing

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic i686
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  casa       2902 F.... pulseaudio
                      casa       7347 F.... pulseaudio
 /dev/snd/pcmC0D1p:   casa       7347 F...m pulseaudio
CurrentDesktop: Unity
Date: Mon Nov 24 21:19:09 2014
InstallationDate: Installed on 2014-04-18 (219 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Audio Interno - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  casa       2902 F.... pulseaudio
                      casa       7347 F.... pulseaudio
 /dev/snd/pcmC0D1p:   casa       7347 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Latitude D830, SigmaTel STAC9205, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0UY141
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd01/04/2010:svnDellInc.:pnLatitudeD830:pvr:rvnDellInc.:rn0UY141:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D830
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1395867

Title:
  [Latitude D830, SigmaTel STAC9205, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  no sound at all, neither music nor from videos, nothing

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic i686
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  casa       2902 F.... pulseaudio
                        casa       7347 F.... pulseaudio
   /dev/snd/pcmC0D1p:   casa       7347 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Mon Nov 24 21:19:09 2014
  InstallationDate: Installed on 2014-04-18 (219 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Audio Interno - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  casa       2902 F.... pulseaudio
                        casa       7347 F.... pulseaudio
   /dev/snd/pcmC0D1p:   casa       7347 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Latitude D830, SigmaTel STAC9205, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/04/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0UY141
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd01/04/2010:svnDellInc.:pnLatitudeD830:pvr:rvnDellInc.:rn0UY141:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D830
  dmi.sys.vendor: Dell Inc.

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