touch-packages team mailing list archive

[Pierre Equoy <pierre.equoy@xxxxxxxxxxxxx>]

Public bug reported:

Ubuntu 14.10

System Information
	Manufacturer: Acer
	Product Name: Aspire VN7-591G
	Version: V1.08
	SKU Number: Aspire VN7-591G_091B_1.08
	Family: Sharkbay System

lspci
07:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter (rev 01)


lsusb -v
Bus 003 Device 006: ID 04ca:300d Lite-On Technology Corp. 


Steps to reproduce:
1. Activate a Bluetooth device (for instance a mouse or a nearby device)
2. On the laptop, press the Bluetooth icon, then "Set Up new Device…"

Expected result:
2. A list of available bluetooth devices is shown

Actual result:
2. Nothing shows up and the spinning icon keeps spinning with "Searching for devices..."

It looks like the bluetooth device does not work at all.

Apparently, there have been previous bugs reported and corrected [1],
but the situation still occurs with this module on my laptop...

[1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1024884

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: bluez 4.101-0ubuntu20
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec  1 16:35:17 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-15 (15 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: Acer Aspire VN7-591G
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-25-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-591G
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-591G:pvrV1.08:rvnAcer:rnAspireVN7-591G:rvrV1.08:cvnChassisManufacturer:ct10:cvrV1.08:
dmi.product.name: Aspire VN7-591G
dmi.product.version: V1.08
dmi.sys.vendor: Acer
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: 5C:93:A2:EB:FF:43  ACL MTU: 1022:8  SCO MTU: 183:5
 	UP RUNNING PSCAN ISCAN 
 	RX bytes:2751 acl:0 sco:0 events:351 errors:0
 	TX bytes:3779 acl:0 sco:0 commands:306 errors:0
syslog:
 Dec  1 16:21:16 Miles bluetoothd[631]: Discovery session 0x7fa5da51da30 with :1.228 activated
 Dec  1 16:27:43 Miles bluetoothd[631]: Discovery session 0x7fa5da530a50 with :1.230 activated

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bluetooth bluez utopic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1397885

Title:
  [Atheros AR9462] Bluetooth looks activated but cannot be used

Status in bluez package in Ubuntu:
  New

Bug description:
  Ubuntu 14.10

  System Information
  	Manufacturer: Acer
  	Product Name: Aspire VN7-591G
  	Version: V1.08
  	SKU Number: Aspire VN7-591G_091B_1.08
  	Family: Sharkbay System

  lspci
  07:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter (rev 01)

  
  lsusb -v
  Bus 003 Device 006: ID 04ca:300d Lite-On Technology Corp. 

  
  Steps to reproduce:
  1. Activate a Bluetooth device (for instance a mouse or a nearby device)
  2. On the laptop, press the Bluetooth icon, then "Set Up new Device…"

  Expected result:
  2. A list of available bluetooth devices is shown

  Actual result:
  2. Nothing shows up and the spinning icon keeps spinning with "Searching for devices..."

  It looks like the bluetooth device does not work at all.

  Apparently, there have been previous bugs reported and corrected [1],
  but the situation still occurs with this module on my laptop...

  [1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1024884

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: bluez 4.101-0ubuntu20
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Dec  1 16:35:17 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-11-15 (15 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: Acer Aspire VN7-591G
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-25-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/12/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-591G
  dmi.board.vendor: Acer
  dmi.board.version: V1.08
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-591G:pvrV1.08:rvnAcer:rnAspireVN7-591G:rvrV1.08:cvnChassisManufacturer:ct10:cvrV1.08:
  dmi.product.name: Aspire VN7-591G
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
   	BD Address: 5C:93:A2:EB:FF:43  ACL MTU: 1022:8  SCO MTU: 183:5
   	UP RUNNING PSCAN ISCAN 
   	RX bytes:2751 acl:0 sco:0 events:351 errors:0
   	TX bytes:3779 acl:0 sco:0 commands:306 errors:0
  syslog:
   Dec  1 16:21:16 Miles bluetoothd[631]: Discovery session 0x7fa5da51da30 with :1.228 activated
   Dec  1 16:27:43 Miles bluetoothd[631]: Discovery session 0x7fa5da530a50 with :1.230 activated

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