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Message #38092
[Bug 1364292] Re: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset
I tried the release you asked me to (12.04.0) and it exhibits the same
problem. The VGA output works fine when the monitor is plugged in at
boot up, but not if plugged in after booting.
By the way, I didn't state this before, but the VGA output worked fine
under Windows, even when plugged in after booting.
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https://bugs.launchpad.net/bugs/1364292
Title:
[Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45
chipset
Status in xorg package in Ubuntu:
Incomplete
Bug description:
I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege
R600-10Q laptop (a model from 2009). I am now trying to display the
desktop on a BenQ Senseye3 22" monitor, via the vga output, but it's
not working - the monitor says "No Signal Detected!".
What I've done:
I have gone into "Screen Display", where I can see the monitor is detected by the laptop.
The monitor has a 1920 x 1080 native resolution, which I have tried to use, but I have also set it to lower resolutions, e.g. 1024 x 576.
I have tried to use the monitor in dual screen, mirrored and single screen mode - none work.
I have tried pressing Fn + F5 to get single screen output - the laptop screen goes blank, but still no output on the monitor.
I have tried several monitors (of the same type, and also of a different make), so I don't think it's that.
If I plug the vga cable in after boot up, then the monitor receives no
signal.
WORKAROUND: If, and only if, the monitor was plugged in to the PC's
VGA output during boot up, then the display outputs to the monitor
correctly.
The laptop has the Intel® GS45 Express chipset for graphics acceleration. I installed mesa-utils and ran glxinfo in a terminal. Amongst the output was:
OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset
Also, in the "About This Computer" window I see:
Graphics: Mobile Intel® GM45 Express Chipset
I wonder if the problem is that my chipset is GS45 not GM45.
The output of "sudo lshw -C video" is:
*-display:0
description: VGA compatible controller
product: Mobile 4 Series Chipset Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:44 memory:ff400000-ff7fffff memory:e0000000-efffffff ioport:cff8(size=8)
*-display:1 UNCLAIMED
description: Display controller
product: Mobile 4 Series Chipset Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2.1
bus info: pci@0000:00:02.1
version: 07
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: latency=0
resources: memory:ffc00000-ffcfffff
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Sep 2 10:00:57 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:000c]
Subsystem: Toshiba America Info Systems Device [1179:000c]
InstallationDate: Installed on 2014-08-28 (4 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: TOSHIBA PORTEGE R600
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE R600
dmi.product.version: PPR61E-00Q00CEN
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Aug 31 11:29:04 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.15.1-0ubuntu2
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