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[Bug 1398665] [NEW] [MDR-XB950BT, playback] No sound at all (Bluetooth headset)

 

Public bug reported:

I am unable to get sound to play through my Bluetooth headset. For the
first few seconds, the headset plays a random series of tones. After
that, it remains silent. When it is set as the audio output, any
application that tries to play sound freezes or crashes (including the
built-in audio test option).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Uname: Linux 3.13.0-40-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  alec.larsen   3990 F.... pulseaudio
 /dev/snd/pcmC2D0c:   alec.larsen   3990 F...m pulseaudio
 /dev/snd/controlC1:  alec.larsen   3990 F.... pulseaudio
 /dev/snd/controlC0:  alec.larsen   3990 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Tue Dec  2 21:38:26 2014
InstallationDate: Installed on 2014-11-27 (5 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: MDR-XB950BT
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  alec.larsen   3990 F.... pulseaudio
 /dev/snd/pcmC2D0c:   alec.larsen   3990 F...m pulseaudio
 /dev/snd/controlC1:  alec.larsen   3990 F.... pulseaudio
 /dev/snd/controlC0:  alec.larsen   3990 F.... pulseaudio
Symptom_Type: No sound at all
Title: [MDR-XB950BT, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: FM2A88X-ITX+
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd11/11/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A88X-ITX+:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bluetooth trusty

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https://bugs.launchpad.net/bugs/1398665

Title:
  [MDR-XB950BT, playback] No sound at all (Bluetooth headset)

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I am unable to get sound to play through my Bluetooth headset. For the
  first few seconds, the headset plays a random series of tones. After
  that, it remains silent. When it is set as the audio output, any
  application that tries to play sound freezes or crashes (including the
  built-in audio test option).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Uname: Linux 3.13.0-40-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  alec.larsen   3990 F.... pulseaudio
   /dev/snd/pcmC2D0c:   alec.larsen   3990 F...m pulseaudio
   /dev/snd/controlC1:  alec.larsen   3990 F.... pulseaudio
   /dev/snd/controlC0:  alec.larsen   3990 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Tue Dec  2 21:38:26 2014
  InstallationDate: Installed on 2014-11-27 (5 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: MDR-XB950BT
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  alec.larsen   3990 F.... pulseaudio
   /dev/snd/pcmC2D0c:   alec.larsen   3990 F...m pulseaudio
   /dev/snd/controlC1:  alec.larsen   3990 F.... pulseaudio
   /dev/snd/controlC0:  alec.larsen   3990 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [MDR-XB950BT, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.50
  dmi.board.name: FM2A88X-ITX+
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd11/11/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A88X-ITX+:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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