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[Bug 1402052] [NEW] [USB-Audio - PnP Audio Device, playback] Background noise or low volume

 

Public bug reported:

I hear noise only. Tried changing audio configuration. Worked ok before.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.2.0-74.109-generic-pae 3.2.64
Uname: Linux 3.2.0-74-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  bringout   2189 F.... pulseaudio
Card1.Amixer.info:
 Card hw:1 'Device'/'PnP Audio Device at usb-0000:00:02.0-7, full speed'
   Mixer name	: 'USB Mixer'
   Components	: 'USB0d8c:0201'
   Controls      : 17
   Simple ctrls  : 6
Date: Fri Dec 12 21:38:49 2014
MarkForUpload: True
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=bs_BA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Device failed
Symptom_Card: CM6501 - PnP Audio Device
Symptom_Type: High background noise, or volume is too low
Title: [USB-Audio - PnP Audio Device, playback] Background noise or low volume
UpgradeStatus: Upgraded to precise on 2013-09-24 (443 days ago)
dmi.bios.date: 04/22/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N SLI ACPI BIOS Revision 1103
dmi.board.name: M2N-SLI
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NSLIACPIBIOSRevision1103:bd04/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 precise

** Description changed:

- Only hear noise. Tried changing audio configuration. Worked ok before.
+ I hear noise only. Tried changing audio configuration. Worked ok before.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-74.109-generic-pae 3.2.64
  Uname: Linux 3.2.0-74-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of PLAYBACK Hardware Devices ****
+  card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  bringout   2189 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  bringout   2189 F.... pulseaudio
  Card1.Amixer.info:
-  Card hw:1 'Device'/'PnP Audio Device at usb-0000:00:02.0-7, full speed'
-    Mixer name	: 'USB Mixer'
-    Components	: 'USB0d8c:0201'
-    Controls      : 17
-    Simple ctrls  : 6
+  Card hw:1 'Device'/'PnP Audio Device at usb-0000:00:02.0-7, full speed'
+    Mixer name	: 'USB Mixer'
+    Components	: 'USB0d8c:0201'
+    Controls      : 17
+    Simple ctrls  : 6
  Date: Fri Dec 12 21:38:49 2014
  MarkForUpload: True
  PackageArchitecture: all
  PciMultimedia:
-  
+ 
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=bs_BA.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=bs_BA.UTF-8
+  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Device failed
  Symptom_Card: CM6501 - PnP Audio Device
  Symptom_Type: High background noise, or volume is too low
  Title: [USB-Audio - PnP Audio Device, playback] Background noise or low volume
  UpgradeStatus: Upgraded to precise on 2013-09-24 (443 days ago)
  dmi.bios.date: 04/22/2010
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N SLI ACPI BIOS Revision 1103
  dmi.board.name: M2N-SLI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NSLIACPIBIOSRevision1103:bd04/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

-- 
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https://bugs.launchpad.net/bugs/1402052

Title:
  [USB-Audio - PnP Audio Device, playback] Background noise or low
  volume

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I hear noise only. Tried changing audio configuration. Worked ok
  before.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-74.109-generic-pae 3.2.64
  Uname: Linux 3.2.0-74-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: Device [PnP Audio Device], device 0: USB Audio [USB Audio]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bringout   2189 F.... pulseaudio
  Card1.Amixer.info:
   Card hw:1 'Device'/'PnP Audio Device at usb-0000:00:02.0-7, full speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB0d8c:0201'
     Controls      : 17
     Simple ctrls  : 6
  Date: Fri Dec 12 21:38:49 2014
  MarkForUpload: True
  PackageArchitecture: all
  PciMultimedia:

  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=bs_BA.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Device failed
  Symptom_Card: CM6501 - PnP Audio Device
  Symptom_Type: High background noise, or volume is too low
  Title: [USB-Audio - PnP Audio Device, playback] Background noise or low volume
  UpgradeStatus: Upgraded to precise on 2013-09-24 (443 days ago)
  dmi.bios.date: 04/22/2010
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: ASUS M2N SLI ACPI BIOS Revision 1103
  dmi.board.name: M2N-SLI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.XX
  dmi.chassis.asset.tag: 123456789000
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NSLIACPIBIOSRevision1103:bd04/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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References