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[Bug 1402793] [NEW] [ABRA A7 V1, VIA VT1802, Green Headphone Out, Front] No sound at all

 

Public bug reported:

I can get sound from speakers but I can't get my jack to work. I tried
many things with no help.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  fma        2341 F.... pulseaudio
 /dev/snd/controlC1:  fma        2341 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Dec 15 21:04:39 2014
InstallationDate: Installed on 2014-07-08 (159 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lightdm    1601 F.... pulseaudio
                      fma        2341 F.... pulseaudio
 /dev/snd/controlC1:  lightdm    1601 F.... pulseaudio
                      fma        2341 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [ABRA A7 V1, VIA VT1802, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/08/2014
dmi.bios.vendor: MONSTER
dmi.bios.version: ABRA A7 V1
dmi.board.asset.tag: Tag 12345
dmi.board.name: ABRA A7 V1
dmi.board.vendor: MONSTER
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: MONSTER
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnMONSTER:bvrABRAA7V1:bd04/08/2014:svnMONSTER:pnABRAA7V1:pvrNotApplicable:rvnMONSTER:rnABRAA7V1:rvrNotApplicable:cvnMONSTER:ct9:cvrN/A:
dmi.product.name: ABRA A7 V1
dmi.product.version: Not Applicable
dmi.sys.vendor: MONSTER
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-12-04T18:12:09.578053

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1402793

Title:
  [ABRA A7 V1, VIA VT1802, Green Headphone Out, Front] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I can get sound from speakers but I can't get my jack to work. I tried
  many things with no help.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fma        2341 F.... pulseaudio
   /dev/snd/controlC1:  fma        2341 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Dec 15 21:04:39 2014
  InstallationDate: Installed on 2014-07-08 (159 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1601 F.... pulseaudio
                        fma        2341 F.... pulseaudio
   /dev/snd/controlC1:  lightdm    1601 F.... pulseaudio
                        fma        2341 F.... pulseaudio
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: No sound at all
  Title: [ABRA A7 V1, VIA VT1802, Green Headphone Out, Front] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/08/2014
  dmi.bios.vendor: MONSTER
  dmi.bios.version: ABRA A7 V1
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: ABRA A7 V1
  dmi.board.vendor: MONSTER
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: MONSTER
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnMONSTER:bvrABRAA7V1:bd04/08/2014:svnMONSTER:pnABRAA7V1:pvrNotApplicable:rvnMONSTER:rnABRAA7V1:rvrNotApplicable:cvnMONSTER:ct9:cvrN/A:
  dmi.product.name: ABRA A7 V1
  dmi.product.version: Not Applicable
  dmi.sys.vendor: MONSTER
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-12-04T18:12:09.578053

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