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Message #44665
[Bug 1406177] Re: [20ANCTO1WW, Realtek ALC3232, Speaker, Internal] No sound at all (speakers or headphones)
Feel free to close this bug, I rebooted from the original Windows 8
drive and couldn't get the sounds to work either, even when re-
installing the sound drivers. It's just silent, even though sound output
registers in the volume control. So it would appear that this might be a
hardware issue. I'll have lenovo take a look and if I have further
issues I'll open another one referencing this one.
Fwiw, apparently sounds can be routed through the mini-DP port (via
HDMI), but I do not have an adapter so I did not try.
--
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https://bugs.launchpad.net/bugs/1406177
Title:
[20ANCTO1WW, Realtek ALC3232, Speaker, Internal] No sound at all
(speakers or headphones)
Status in alsa-driver package in Ubuntu:
Invalid
Bug description:
justin@j-ll-len:~$ lsb_release -rd
Description: Ubuntu 14.10
Release: 14.10
Expected:
Sounds playback works out of the box on 14.10.
What happens:
Sound does not work out of the box on 14.10.
Detailed report:
After struggling and giving up on 14.04 on a Lenovo T440p (random
complete lock-ups that wouldn't even respond to magic sysrq keys) I
attempted 14.10 and it appears to work fine. No crashes, nvidia
drivers install, all is well with the latest 2.28 BIOS version. This
machine apparently has some issues with particular BIOS versions >
1.14 (https://answers.launchpad.net/ubuntu/+question/246834).
No matter what sounds settings I fiddle (via the GUI sound settings or
alsamixer from the terminal) I cannot get it to play the test sounds
or sounds in an application (Chrome, etc). The card is not muted, and
it is detected in sound settings. The machine came with Windows, but I
did not test sound before installing Ubuntu. I will test that shortly
and update the bug with those results (to help determine if it might
be a hardware failure). Hopefully the bug has attached relevant log
output from the command I ran "ubuntu-bug -s audio". But I'll aso
attach the output of alsa-info.sh.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: justin 2307 F.... pulseaudio
/dev/snd/pcmC1D0c: justin 2307 F...m pulseaudio
/dev/snd/controlC1: justin 2307 F.... pulseaudio
justin 5731 F.... alsamixer
CurrentDesktop: Unity
Date: Sun Dec 28 19:36:19 2014
InstallationDate: Installed on 2014-12-29 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: justin 2307 F.... pulseaudio
/dev/snd/pcmC1D0c: justin 2307 F...m pulseaudio
/dev/snd/controlC1: justin 2307 F.... pulseaudio
justin 5731 F.... alsamixer
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [20ANCTO1WW, Realtek ALC3232, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/21/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GLET74WW (2.28 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ANCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGLET74WW(2.28):bd10/21/2014:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ANCTO1WW
dmi.product.version: ThinkPad T440p
dmi.sys.vendor: LENOVO
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