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[Bug 1409675] [NEW] [Dell Latitude E5450, Realtek ALC293] Microphone is being detected as headphone

 

Public bug reported:


External microphone is not working when plugged into the headset(combo) jack, even plugging headset(four rings) into the jack the headset micrphone will not working. 
However built-in (next to webcam) micrphone works perfectly, with above situation.

Step to reproduce:

1. plug the headset or microphone connector into the headset jack on the
side of laptop

Expected result:

Recording voice with plugged/exertnal microphone

Actual result:

Recording only went throug the buil-in microphone.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1385 F.... pulseaudio
 /dev/snd/controlC1:  ubuntu     1385 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jan 12 05:38:33 2015
InstallationDate: Installed on 2015-01-12 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Mic, Internal
Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful
Symptom_Type: None of the above
Title: [Latitude E5450, Realtek ALC293, Mic, Internal] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/06/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 013BI5
dmi.board.vendor: Dell Inc.
dmi.board.version: X03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd08/06/2014:svnDellInc.:pnLatitudeE5450:pvr01:rvnDellInc.:rn013BI5:rvrX03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5450
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: 201407-15279 amd64 apport-bug blocks-hwcert taipei-lab trusty

** Attachment added: "before-mic-plug.txt"
   https://bugs.launchpad.net/bugs/1409675/+attachment/4296483/+files/before-mic-plug.txt

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1409675

Title:
  [Dell Latitude E5450, Realtek ALC293] Microphone is being detected as
  headphone

Status in HWE Next Project:
  New
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  
  External microphone is not working when plugged into the headset(combo) jack, even plugging headset(four rings) into the jack the headset micrphone will not working. 
  However built-in (next to webcam) micrphone works perfectly, with above situation.

  Step to reproduce:

  1. plug the headset or microphone connector into the headset jack on
  the side of laptop

  Expected result:

  Recording voice with plugged/exertnal microphone

  Actual result:

  Recording only went throug the buil-in microphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1385 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1385 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 12 05:38:33 2015
  InstallationDate: Installed on 2015-01-12 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Mic, Internal
  Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:PCH successful
  Symptom_Type: None of the above
  Title: [Latitude E5450, Realtek ALC293, Mic, Internal] Recording problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/06/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 013BI5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X03
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd08/06/2014:svnDellInc.:pnLatitudeE5450:pvr01:rvnDellInc.:rn013BI5:rvrX03:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5450
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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