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[Bug 1412090] [NEW] when headphones are plugged in to socket, no sound[EQUIUM P200, Realtek ALC268, Black Headphone Out, Front] Playback problem

 

Public bug reported:

upgraded about 2 months ago, head phone socket has not worked since
then.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic i686
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  snarge     1528 F.... pulseaudio
 /dev/snd/pcmC0D0c:   snarge     1528 F...m pulseaudio
 /dev/snd/pcmC0D0p:   snarge     1528 F...m pulseaudio
CurrentDesktop: Unity
Date: Sun Jan 18 01:40:14 2015
InstallationDate: Installed on 2012-08-01 (899 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: Only some of outputs are working
Title: [EQUIUM P200, Realtek ALC268, Black Headphone Out, Front] Playback problem
UpgradeStatus: Upgraded to trusty on 2014-08-13 (158 days ago)
dmi.bios.date: 10/23/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.90
dmi.board.name: ISRAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd10/23/2007:svnTOSHIBA:pnEQUIUMP200:pvrPSPB5E-003004KS:rvnTOSHIBA:rnISRAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: EQUIUM P200
dmi.product.version: PSPB5E-003004KS
dmi.sys.vendor: TOSHIBA

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1412090

Title:
  when headphones are plugged in to socket, no sound[EQUIUM P200,
  Realtek ALC268, Black Headphone Out, Front] Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  upgraded about 2 months ago, head phone socket has not worked since
  then.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic i686
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  snarge     1528 F.... pulseaudio
   /dev/snd/pcmC0D0c:   snarge     1528 F...m pulseaudio
   /dev/snd/pcmC0D0p:   snarge     1528 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jan 18 01:40:14 2015
  InstallationDate: Installed on 2012-08-01 (899 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_Jack: Black Headphone Out, Front
  Symptom_Type: Only some of outputs are working
  Title: [EQUIUM P200, Realtek ALC268, Black Headphone Out, Front] Playback problem
  UpgradeStatus: Upgraded to trusty on 2014-08-13 (158 days ago)
  dmi.bios.date: 10/23/2007
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V1.90
  dmi.board.name: ISRAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd10/23/2007:svnTOSHIBA:pnEQUIUMP200:pvrPSPB5E-003004KS:rvnTOSHIBA:rnISRAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: EQUIUM P200
  dmi.product.version: PSPB5E-003004KS
  dmi.sys.vendor: TOSHIBA

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