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[Bug 1412540] [NEW] [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker, Internal] No sound at all

 

Public bug reported:

the sound icon is gone, I can play everything audio or video but there's
no sound at all

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  juanky     1473 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jan 19 12:40:11 2015
InstallationDate: Installed on 2014-10-25 (85 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  juanky     1473 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MVU Ver. F.06
dmi.board.name: 30D5
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 82.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MVUVer.F.06:bd12/10/2007:svnHewlett-Packard:pnHP530NotebookPC(KD097AT#ABA):pvrF.06:rvnHewlett-Packard:rn30D5:rvrKBCVersion82.15:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 530 Notebook PC(KD097AT#ABA)
dmi.product.version: F.06
dmi.sys.vendor: Hewlett-Packard

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1412540

Title:
  [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker,
  Internal] No sound at all

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  the sound icon is gone, I can play everything audio or video but
  there's no sound at all

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  juanky     1473 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jan 19 12:40:11 2015
  InstallationDate: Installed on 2014-10-25 (85 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  juanky     1473 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/10/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68MVU Ver. F.06
  dmi.board.name: 30D5
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 82.15
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68MVUVer.F.06:bd12/10/2007:svnHewlett-Packard:pnHP530NotebookPC(KD097AT#ABA):pvrF.06:rvnHewlett-Packard:rn30D5:rvrKBCVersion82.15:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP 530 Notebook PC(KD097AT#ABA)
  dmi.product.version: F.06
  dmi.sys.vendor: Hewlett-Packard

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