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Message #48504
[Bug 1412540] [NEW] [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker, Internal] No sound at all
Public bug reported:
the sound icon is gone, I can play everything audio or video but there's
no sound at all
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: juanky 1473 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jan 19 12:40:11 2015
InstallationDate: Installed on 2014-10-25 (85 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: juanky 1473 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MVU Ver. F.06
dmi.board.name: 30D5
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 82.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MVUVer.F.06:bd12/10/2007:svnHewlett-Packard:pnHP530NotebookPC(KD097AT#ABA):pvrF.06:rvnHewlett-Packard:rn30D5:rvrKBCVersion82.15:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 530 Notebook PC(KD097AT#ABA)
dmi.product.version: F.06
dmi.sys.vendor: Hewlett-Packard
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 trusty
--
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https://bugs.launchpad.net/bugs/1412540
Title:
[HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker,
Internal] No sound at all
Status in pulseaudio package in Ubuntu:
New
Bug description:
the sound icon is gone, I can play everything audio or video but
there's no sound at all
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: juanky 1473 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jan 19 12:40:11 2015
InstallationDate: Installed on 2014-10-25 (85 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: juanky 1473 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP 530 Notebook PC(KD097AT#ABA), Conexant CX20549 (Venice), Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/10/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MVU Ver. F.06
dmi.board.name: 30D5
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 82.15
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MVUVer.F.06:bd12/10/2007:svnHewlett-Packard:pnHP530NotebookPC(KD097AT#ABA):pvrF.06:rvnHewlett-Packard:rn30D5:rvrKBCVersion82.15:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 530 Notebook PC(KD097AT#ABA)
dmi.product.version: F.06
dmi.sys.vendor: Hewlett-Packard
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