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Message #49139
[Bug 1413312] [NEW] [USB-Audio - AudioBox USB, playback] No sound at all
Public bug reported:
I can't select my external soundcard even though it is detected and
displayed. When I close the sound settings, it goes instantly back to
internal soundcard.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: hardrow 11060 F.... pulseaudio
/dev/snd/controlC0: hardrow 2395 F.... pulseaudio
hardrow 11060 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jan 21 18:14:16 2015
InstallationDate: Installed on 2013-11-22 (424 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:USB successful
Symptom_Card: AudioBox USB - AudioBox USB
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: hardrow 11060 F.... pulseaudio
/dev/snd/controlC0: hardrow 2395 F.... pulseaudio
hardrow 11060 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - AudioBox USB, playback] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-01-21 (0 days ago)
dmi.bios.date: 07/25/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.28
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 181B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.28:bd07/25/2013:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088A120000305910000620100:rvnHewlett-Packard:rn181B:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY dv6 Notebook PC
dmi.product.version: 088A120000305910000620100
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-04-08T05:16:26.586414
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1413312
Title:
[USB-Audio - AudioBox USB, playback] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I can't select my external soundcard even though it is detected and
displayed. When I close the sound settings, it goes instantly back to
internal soundcard.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: hardrow 11060 F.... pulseaudio
/dev/snd/controlC0: hardrow 2395 F.... pulseaudio
hardrow 11060 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jan 21 18:14:16 2015
InstallationDate: Installed on 2013-11-22 (424 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:USB successful
Symptom_Card: AudioBox USB - AudioBox USB
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: hardrow 11060 F.... pulseaudio
/dev/snd/controlC0: hardrow 2395 F.... pulseaudio
hardrow 11060 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - AudioBox USB, playback] No sound at all
UpgradeStatus: Upgraded to trusty on 2015-01-21 (0 days ago)
dmi.bios.date: 07/25/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.28
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 181B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.28:bd07/25/2013:svnHewlett-Packard:pnHPENVYdv6NotebookPC:pvr088A120000305910000620100:rvnHewlett-Packard:rn181B:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY dv6 Notebook PC
dmi.product.version: 088A120000305910000620100
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-04-08T05:16:26.586414
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