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[Bug 1415057] [NEW] UI has unwanted transitions when receiving a call

 

Public bug reported:

When an incoming call is answered when the dialer app is not running I
see the following:

The lock screen is shown 
The Phone splashscreen is shown "Phone" in the header with a blank panel
The dialer is shown with calling number in the header
the dialer is shown with  the contact name in the header

What I expect when answering:
I go straight to a page that looks like the dialer but is not enabled, or t least does not have a blank panel
I go to the dialer page and see the calling contact name on the active call

After the call is hungup and the phone is locked, unlock the phone with the dialer app as the active app
The dialer panel is seen with the header "Emergency calls"then changes to AT&T

Similar poor transitions are seen when going form a voicemail or missed call notification.
In this case I often see "No net" prior to seeing AT&T

The experience is better when the app has been run, but we still see the
lock screen.

It seems we should not be setting default text for the header, but
should wait until the correct state and context is known.

** Affects: canonical-devices-system-image
     Importance: High
         Status: Confirmed

** Affects: ubuntu-ux
     Importance: Undecided
         Status: New

** Affects: dialer-app (Ubuntu)
     Importance: High
         Status: New

** Also affects: ubuntu-ux
   Importance: Undecided
       Status: New

** Also affects: canonical-devices-system-image
   Importance: Undecided
       Status: New

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
       Status: New => Confirmed

** Changed in: canonical-devices-system-image
    Milestone: None => ww09-2015

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to dialer-app in Ubuntu.
https://bugs.launchpad.net/bugs/1415057

Title:
  UI has unwanted transitions when receiving a call

Status in the base for Ubuntu mobile products:
  Confirmed
Status in Ubuntu UX bugs:
  New
Status in dialer-app package in Ubuntu:
  New

Bug description:
  When an incoming call is answered when the dialer app is not running I
  see the following:

  The lock screen is shown 
  The Phone splashscreen is shown "Phone" in the header with a blank panel
  The dialer is shown with calling number in the header
  the dialer is shown with  the contact name in the header

  What I expect when answering:
  I go straight to a page that looks like the dialer but is not enabled, or t least does not have a blank panel
  I go to the dialer page and see the calling contact name on the active call

  After the call is hungup and the phone is locked, unlock the phone with the dialer app as the active app
  The dialer panel is seen with the header "Emergency calls"then changes to AT&T

  Similar poor transitions are seen when going form a voicemail or missed call notification.
  In this case I often see "No net" prior to seeing AT&T

  The experience is better when the app has been run, but we still see
  the lock screen.

  It seems we should not be setting default text for the header, but
  should wait until the correct state and context is known.

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https://bugs.launchpad.net/canonical-devices-system-image/+bug/1415057/+subscriptions


Follow ups

References