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[Bug 1416659] [NEW] Ubuntu can't detect bluetooth device of Lenovo s400u

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Public bug reported:

As reported in this question:
https://answers.launchpad.net/ubuntu/+question/250942, Ubuntu 14.04.1
LTS with kernel 3.18.4-031804-generic can't detect bluetooth device  of
Lenovo s400u.


root@galindro-nb:~# lsb_release -rd
Description:	Ubuntu 14.04.1 LTS
Release:	14.04


root@galindro-nb:~# dmesg | grep Blue
[   17.753263] Bluetooth: Core ver 2.19
[   17.753288] Bluetooth: HCI device and connection manager initialized
[   17.753296] Bluetooth: HCI socket layer initialized
[   17.753300] Bluetooth: L2CAP socket layer initialized
[   17.753308] Bluetooth: SCO socket layer initialized
[   17.761037] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   17.761042] Bluetooth: BNEP filters: protocol multicast
[   17.761051] Bluetooth: BNEP socket layer initialized
[   17.788967] Bluetooth: RFCOMM TTY layer initialized
[   17.788980] Bluetooth: RFCOMM socket layer initialized
[   17.788986] Bluetooth: RFCOMM ver 1.11


root@galindro-nb:~# hcitool scan
Device is not available: No such device


root@galindro-nb:/tmp# hcitool dev
Devices:


*** IMPORTANT thing about lsusb.log attached file ***

   The device displayed in this line: Bus 001 Device 003: ID 045e:0745
Microsoft Corp. Nano Transceiver v1.0 for Bluetooth , isn't the
ultrabook built-in bluetooth. It is a Microsoft wireless mouse that has
a micro usb bluetooth adaptor. This hardware is working very well.

    The problem is with Lenovo S400U built-in bluetooth that isn't
reconized by Ubuntu 14.04 LTS.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: bluez 4.101-0ubuntu13
Uname: Linux 3.18.4-031804-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
Date: Sat Jan 31 10:05:28 2015
ExecutablePath: /usr/sbin/bluetoothd
InstallationDate: Installed on 2014-06-29 (215 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterestingModules: rfcomm bnep bluetooth
MachineType: LENOVO VIUS3
ProcEnviron:
 PATH=(custom, no user)
 TERM=linux
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.4-031804-generic root=UUID=56329ea0-54a8-4c9e-baf2-e8b2980b224d ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/21/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 6DCN92WW(V8.06)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900004WIN8 STD SGL
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S400U
dmi.modalias: dmi:bvnLENOVO:bvr6DCN92WW(V8.06):bd02/21/2013:svnLENOVO:pnVIUS3:pvrLenovoIdeaPadS400U:rvnLENOVO:rnINVALID:rvr31900004WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoIdeaPadS400U:
dmi.product.name: VIUS3
dmi.product.version: Lenovo IdeaPad S400U
dmi.sys.vendor: LENOVO
hciconfig:
 
syslog:
 <30>1 2015-01-31T10:02:56.875155-02:00 galindro-nb bluetoothd 3934 - -  Bluetooth daemon 4.101
 <27>1 2015-01-31T10:02:56.876598-02:00 galindro-nb bluetoothd 3934 - -  Unable to get on D-Bus
 <30>1 2015-01-31T10:04:58.601387-02:00 galindro-nb bluetoothd 3990 - -  Bluetooth daemon 4.101
 <27>1 2015-01-31T10:04:58.602835-02:00 galindro-nb bluetoothd 3990 - -  Unable to get on D-Bus

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "lsusb and lspci details (-vvv)"
   https://bugs.launchpad.net/bugs/1416659/+attachment/4309319/+files/lspci__lsusb.tar.gz

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1416659

Title:
  Ubuntu can't detect bluetooth device of Lenovo s400u

Status in bluez package in Ubuntu:
  New

Bug description:
  As reported in this question:
  https://answers.launchpad.net/ubuntu/+question/250942, Ubuntu 14.04.1
  LTS with kernel 3.18.4-031804-generic can't detect bluetooth device
  of Lenovo s400u.

  
  root@galindro-nb:~# lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  
  root@galindro-nb:~# dmesg | grep Blue
  [   17.753263] Bluetooth: Core ver 2.19
  [   17.753288] Bluetooth: HCI device and connection manager initialized
  [   17.753296] Bluetooth: HCI socket layer initialized
  [   17.753300] Bluetooth: L2CAP socket layer initialized
  [   17.753308] Bluetooth: SCO socket layer initialized
  [   17.761037] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   17.761042] Bluetooth: BNEP filters: protocol multicast
  [   17.761051] Bluetooth: BNEP socket layer initialized
  [   17.788967] Bluetooth: RFCOMM TTY layer initialized
  [   17.788980] Bluetooth: RFCOMM socket layer initialized
  [   17.788986] Bluetooth: RFCOMM ver 1.11

  
  root@galindro-nb:~# hcitool scan
  Device is not available: No such device

  
  root@galindro-nb:/tmp# hcitool dev
  Devices:

  
  *** IMPORTANT thing about lsusb.log attached file ***

     The device displayed in this line: Bus 001 Device 003: ID 045e:0745
  Microsoft Corp. Nano Transceiver v1.0 for Bluetooth , isn't the
  ultrabook built-in bluetooth. It is a Microsoft wireless mouse that
  has a micro usb bluetooth adaptor. This hardware is working very well.

      The problem is with Lenovo S400U built-in bluetooth that isn't
  reconized by Ubuntu 14.04 LTS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: bluez 4.101-0ubuntu13
  Uname: Linux 3.18.4-031804-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  Date: Sat Jan 31 10:05:28 2015
  ExecutablePath: /usr/sbin/bluetoothd
  InstallationDate: Installed on 2014-06-29 (215 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterestingModules: rfcomm bnep bluetooth
  MachineType: LENOVO VIUS3
  ProcEnviron:
   PATH=(custom, no user)
   TERM=linux
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.4-031804-generic root=UUID=56329ea0-54a8-4c9e-baf2-e8b2980b224d ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/21/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6DCN92WW(V8.06)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900004WIN8 STD SGL
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad S400U
  dmi.modalias: dmi:bvnLENOVO:bvr6DCN92WW(V8.06):bd02/21/2013:svnLENOVO:pnVIUS3:pvrLenovoIdeaPadS400U:rvnLENOVO:rnINVALID:rvr31900004WIN8STDSGL:cvnLENOVO:ct10:cvrLenovoIdeaPadS400U:
  dmi.product.name: VIUS3
  dmi.product.version: Lenovo IdeaPad S400U
  dmi.sys.vendor: LENOVO
  hciconfig:
   
  syslog:
   <30>1 2015-01-31T10:02:56.875155-02:00 galindro-nb bluetoothd 3934 - -  Bluetooth daemon 4.101
   <27>1 2015-01-31T10:02:56.876598-02:00 galindro-nb bluetoothd 3934 - -  Unable to get on D-Bus
   <30>1 2015-01-31T10:04:58.601387-02:00 galindro-nb bluetoothd 3990 - -  Bluetooth daemon 4.101
   <27>1 2015-01-31T10:04:58.602835-02:00 galindro-nb bluetoothd 3990 - -  Unable to get on D-Bus

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