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[Bug 1417780] [NEW] Refreshing scopes data when using a poor connection produces a really bad user experience

 

Public bug reported:

(Not sure if this is the best package/project to cover this bug, feel
free to change it)

current build number: 224
device name: krillin
channel: ubuntu-touch/ubuntu-rtm/14.09-proposed
last update: 2015-01-29 18:53:09
version version: 224
version ubuntu: 20150129
version device: 20150129-c75dcfb
version custom: 20150129-528-26-182

The scopes content disappears completely when you try to refresh it when
using a poor internet connection, because it blanks the previous content
without giving any new ones (until you get a proper connection again).

This produces a really bad user experience because the user ends up with
a set of blank scopes, without any content (while the previous data
could be useful in some way).

As a user I'd expect the data to be dynamically updated (visually at
least) as you get them, with a proper notification for the user.

** Affects: unity-scopes-api (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1417780

Title:
  Refreshing scopes data when using a poor connection produces a really
  bad user experience

Status in unity-scopes-api package in Ubuntu:
  New

Bug description:
  (Not sure if this is the best package/project to cover this bug, feel
  free to change it)

  current build number: 224
  device name: krillin
  channel: ubuntu-touch/ubuntu-rtm/14.09-proposed
  last update: 2015-01-29 18:53:09
  version version: 224
  version ubuntu: 20150129
  version device: 20150129-c75dcfb
  version custom: 20150129-528-26-182

  The scopes content disappears completely when you try to refresh it
  when using a poor internet connection, because it blanks the previous
  content without giving any new ones (until you get a proper connection
  again).

  This produces a really bad user experience because the user ends up
  with a set of blank scopes, without any content (while the previous
  data could be useful in some way).

  As a user I'd expect the data to be dynamically updated (visually at
  least) as you get them, with a proper notification for the user.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity-scopes-api/+bug/1417780/+subscriptions


Follow ups

References