← Back to team overview

touch-packages team mailing list archive

[Bug 1418870] [NEW] Double mouse cursor

 

Public bug reported:

1. Open www.efneo.com/en/hub/ with Firefox (35.0)
2. At the bottom there is a circle with a mouse pictogram and an animated arrow. Click on it with your left mouse button, draw it a couple of cm and release the button. Now you should have a double mouse pointer with parts of the circle and mouse pictogram. Here it looks like this: http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
3. While both of the visible mouse pointers are somewhat distorted the left one is fully functional, also in other applications. (except on one of the systems I tested, where the mouse pointer went back no normal when closing Firefox)

I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
all of them. I also noticed that while I can see the strange mouse
pointer on the screen I was not able to capture it with
xfce4-screenshooter. In the captured picture the mouse pointer always
looks normal.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Feb  6 09:57:15 2015
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:20e4]
   Subsystem: Lenovo Device [17aa:20e4]
InstallationDate: Installed on 2014-12-29 (38 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
LightdmGreeterLog:
 ** (lightdm-gtk-greeter:1768): WARNING **: Failed to load user image: Failed to open file '/home/jens/.face': Permission denied
 g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1729): WARNING **: Failed to load user image: Failed to open file '/home/jens/.face': Permission denied
MachineType: LENOVO 2089A22
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=30df4b9e-1568-4f78-8c2d-ef2403a6f3f2 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 6FET93WW (3.23 )
dmi.board.name: 2089A22
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2089A22
dmi.product.version: ThinkPad T500
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Feb  6 09:56:26 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                2106 
 vendor                                     SAM
xserver.version: 2:1.16.0-1ubuntu1.2

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1418870

Title:
  Double mouse cursor

Status in xorg package in Ubuntu:
  New

Bug description:
  1. Open www.efneo.com/en/hub/ with Firefox (35.0)
  2. At the bottom there is a circle with a mouse pictogram and an animated arrow. Click on it with your left mouse button, draw it a couple of cm and release the button. Now you should have a double mouse pointer with parts of the circle and mouse pictogram. Here it looks like this: http://img3.fotos-hochladen.net/uploads/doublemousepohna02kloqg.jpg
  3. While both of the visible mouse pointers are somewhat distorted the left one is fully functional, also in other applications. (except on one of the systems I tested, where the mouse pointer went back no normal when closing Firefox)

  I tried to reproduce this on 3 notebooks with Xubuntu and succeded on
  all of them. I also noticed that while I can see the strange mouse
  pointer on the screen I was not able to capture it with
  xfce4-screenshooter. In the captured picture the mouse pointer always
  looks normal.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-30.40-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Fri Feb  6 09:57:15 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:20e4]
     Subsystem: Lenovo Device [17aa:20e4]
  InstallationDate: Installed on 2014-12-29 (38 days ago)
  InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1768): WARNING **: Failed to load user image: Failed to open file '/home/jens/.face': Permission denied
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1729): WARNING **: Failed to load user image: Failed to open file '/home/jens/.face': Permission denied
  MachineType: LENOVO 2089A22
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=30df4b9e-1568-4f78-8c2d-ef2403a6f3f2 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET93WW (3.23 )
  dmi.board.name: 2089A22
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6FET93WW(3.23):bd10/12/2012:svnLENOVO:pn2089A22:pvrThinkPadT500:rvnLENOVO:rn2089A22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2089A22
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Fri Feb  6 09:56:26 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                2106 
   vendor                                     SAM
  xserver.version: 2:1.16.0-1ubuntu1.2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1418870/+subscriptions


Follow ups

References