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Message #54678
[Bug 1417353] Re: [messaging-app] Make it easier to resend messages that can't be sent
This bug was fixed in the package history-service -
0.1+15.04.20150210-0ubuntu1
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history-service (0.1+15.04.20150210-0ubuntu1) vivid; urgency=medium
[ Tiago Salem Herrmann ]
* Add support for writing events from qml. Iterate over attachments
when qdbus_cast fails. (LP: #1417353)
-- Ubuntu daily release <ps-jenkins@xxxxxxxxxxxxxxxxxxx> Tue, 10 Feb 2015 19:22:48 +0000
** Changed in: history-service (Ubuntu)
Status: New => Fix Released
** Changed in: messaging-app (Ubuntu)
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1417353
Title:
[messaging-app] Make it easier to resend messages that can't be sent
Status in the base for Ubuntu mobile products:
New
Status in Messaging App:
New
Status in Ubuntu UX bugs:
Triaged
Status in history-service package in Ubuntu:
Fix Released
Status in messaging-app package in Ubuntu:
Fix Released
Status in messaging-app package in Ubuntu RTM:
New
Bug description:
From usability testing:
Testers expected the phone to provide a resent option or to automatically resend the message when the singal is back if a message is not sent successfully
Testers received a 'no network' pop up, and the full text message
stayed in the compose bar. As a result, they had to constantly check
if the network is back, and then resend the message again. Phone is
often used on the move, and network issue can be a common issue when
such as on the train or around places where full of high buildings. It
is important to design for these retrictions.
Proposed solution:
Until we have "Save as draft" support, I'd propose the following:
- If we detect No Network or No SIM Card and the user presses Send, directly add the message to the message thread, but mark it as failed (with the resend icon visible)
- Then pop up the dialog as we do today
This way, the message is part of the history and the user can resend whenever is convenient without losing their message.
Also, eventually when we have auto resend these messages will be in the queue.
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References