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[Bug 1380443] Re: my ubuntu does not detect external monitors

 

Jonathan, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xorg 1380443

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1380443

Title:
  my ubuntu does not detect external monitors

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  every time I connect my computer to a TV for a HDMI cable my OS is
  ubuntu not detecting additional monitors

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  .tmp.unity.support.test.1:
   
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sun Oct 12 21:14:14 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 4.3.16, 3.13.0-36-generic, x86_64: installed
   vboxhost, 4.3.16, 3.13.0-37-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon APU A4-6000 with R2 Graphics] [1002:9851] (rev 05) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2266]
  InstallationDate: Installed on 2014-09-18 (24 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
  ProcEnviron:
   LANGUAGE=es_MX:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_MX.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6aba59af-a81b-4281-a28e-a840212f0fa4 ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.0D
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2266
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 73.11
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.0D:bd05/07/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0977100000405F00000610180:rvnHewlett-Packard:rn2266:rvr73.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 14 Notebook PC
  dmi.product.version: 0977100000405F00000610180
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58+git20141006.00847fa4-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.4.0~git20141006.ca824e69-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.4.0~git20141006.ca824e69-0ubuntu0ricotz~trusty
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141006.ec2b9ac8-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20140904.3cd4c849-0ubuntu0sarvatt~trusty
  xserver.bootTime: Sun Oct 12 20:29:34 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.15.1-0ubuntu2.1

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