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[Bug 1380443] [NEW] my ubuntu does not detect external monitors

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Public bug reported:

every time I connect my computer to a TV for a HDMI cable my OS is
ubuntu not detecting additional monitors

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
.tmp.unity.support.test.1:
 
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Oct 12 21:14:14 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 vboxhost, 4.3.16, 3.13.0-36-generic, x86_64: installed
 vboxhost, 4.3.16, 3.13.0-37-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon APU A4-6000 with R2 Graphics] [1002:9851] (rev 05) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:2266]
InstallationDate: Installed on 2014-09-18 (24 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
ProcEnviron:
 LANGUAGE=es_MX:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_MX.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6aba59af-a81b-4281-a28e-a840212f0fa4 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.0D
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2266
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 73.11
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.0D:bd05/07/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0977100000405F00000610180:rvnHewlett-Packard:rn2266:rvr73.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 0977100000405F00000610180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.58+git20141006.00847fa4-0ubuntu0ricotz~trusty
version.libgl1-mesa-dri: libgl1-mesa-dri 10.4.0~git20141006.ca824e69-0ubuntu0ricotz~trusty
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.4.0~git20141006.ca824e69-0ubuntu0ricotz~trusty
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt~trusty
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141006.ec2b9ac8-0ubuntu0sarvatt~trusty
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20140904.3cd4c849-0ubuntu0sarvatt~trusty
xserver.bootTime: Sun Oct 12 20:29:34 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.15.1-0ubuntu2.1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 third-party-packages trusty ubuntu

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https://bugs.launchpad.net/bugs/1380443

Title:
  my ubuntu does not detect external monitors

Status in “xorg” package in Ubuntu:
  New

Bug description:
  every time I connect my computer to a TV for a HDMI cable my OS is
  ubuntu not detecting additional monitors

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  .tmp.unity.support.test.1:
   
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sun Oct 12 21:14:14 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 4.3.16, 3.13.0-36-generic, x86_64: installed
   vboxhost, 4.3.16, 3.13.0-37-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon APU A4-6000 with R2 Graphics] [1002:9851] (rev 05) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2266]
  InstallationDate: Installed on 2014-09-18 (24 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
  ProcEnviron:
   LANGUAGE=es_MX:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_MX.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6aba59af-a81b-4281-a28e-a840212f0fa4 ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.0D
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2266
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 73.11
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.0D:bd05/07/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0977100000405F00000610180:rvnHewlett-Packard:rn2266:rvr73.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 14 Notebook PC
  dmi.product.version: 0977100000405F00000610180
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58+git20141006.00847fa4-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.4.0~git20141006.ca824e69-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.4.0~git20141006.ca824e69-0ubuntu0ricotz~trusty
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.916+git20141006.ec2b9ac8-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11+git20140904.3cd4c849-0ubuntu0sarvatt~trusty
  xserver.bootTime: Sun Oct 12 20:29:34 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.15.1-0ubuntu2.1

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