touch-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Michael Lynn Huff, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please feel free to subscribe me to this new report.

Also, please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1363198

Title:
  Crashing while using certain graphics tools

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  I'm trying to design a website using gimp. I have updated Ubuntu to
  its latest version today, as well as Gimp (12.8.14). Whenever I try to
  use the rectangle tool, Gimp will crash when trying to enter the
  dimensions in the size dialogue. I tried to check the Gimp Error
  Console but it wasn't showing anything. So I decided to check the
  error log in Xorg. I found several errors where it wasn't locating a
  certain graphics library. I have the most recent drivers for my
  graphics chipset, so I'm stumped.

  The Xorg error console also crashed at first and I had to wait until
  all messages between it and the OS were sent and received before I was
  able to get it to generate an error report to file with you.

  I'm not sure what's going on. I never had any problems with Gimp in
  relation to Xorg until today. Incidentally, the same problems were
  happening before I updated Ubuntu and Gimp from 12.8.10 today. So the
  updates did nothing to fix it.

  Thanks and let me know if you require any more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Aug 29 14:15:14 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:198b]
  InstallationDate: Installed on 2014-05-20 (100 days ago)
  InstallationMedia: It
  MachineType: Hewlett-Packard HP ENVY 15 Notebook PC
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=dfbe7e4d-c453-4249-84c7-056b448eda68 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 198B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.14
  dmi.chassis.asset.tag: 5CG3390P45
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.14:bd11/14/2013:svnHewlett-Packard:pnHPENVY15NotebookPC:pvr0884100021305B00000320100:rvnHewlett-Packard:rn198B:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY 15 Notebook PC
  dmi.product.version: 0884100021305B00000320100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Aug 29 13:48:51 2014
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: fglrx

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